International Student Advisor
Administrative/Professional --> International Relations
St. John’s, established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.
A dedication to diversity, equity, and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.
Department: International Student & Scholar Services Office
Specific Job Title: International Student Advisor
Reports to: Director of International Student & Scholar Services
Campus: Queens
Job Summary:
St. John’s University is a Catholic, Vincentian, metropolitan, global, and anti-racist institution. In service of this mission, the University is dedicated to ensuring that international students and scholars are supported, valued, and thriving in the University community. The International Student & Scholar Services Office is committed to ending practices, structures, and systems that act as barriers to participation for students and scholars across multiple, often intersecting identities.
Under the direction of the Director of International Student and Scholar Services, the International Student Advisor is responsible for advising and assisting international students and scholars with all immigration and visa matters and for contributing to a highly welcoming and supportive environment for St. John’s international students. The International Student Advisor serves as a University Designated School Official for the Department of Homeland Security and Alternate Responsible Officer for the Department of State's J-1 Exchange Visitor Program.
As of right now, there are two International Student Advisor positions available.
Essential Functions:
STUDENT AND SCHOLAR SERVICE AND SUPPORT:
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Serve as a Designated School Official (DSO) for the Department of Homeland Security and as an Alternate Responsible Officer (ARO) for the Department of State, including performing financial evaluation for eligibility for Forms 1-20 and DS-2019 to new and continuing students and processing I-20s and DS-2019s for both students and scholars
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Maintain expert knowledge of governing regulations to advise F-1/J-1 students and scholars on their non-immigrant status, including how to maintain status, employment, travel, visa renewal, change of status, reinstatement, economic hardship, etc.
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Provide active case management to an assigned caseload of students
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Support international students experiencing a cross-cultural, family, personal or economic crisis, which may impact academic performance
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Help students access appropriate community services/resources
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Aid students in submitting applications to the U.S. Citizenship and Immigration Service (USCIS)
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Develop and conduct workshops on topics relevant to international students and scholars, including new international student orientation
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Prepare certifications of enrollment and expenses for foreign exchange, passport & visa renewals, and authorizations for Social Security cards
COMPLIANCE, DATA MANAGEMENT, AND ADMINISTRATIVE FUNCTIONS:
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Provide updates to I-20/DS-2019 application materials, informational publications, and the ISSSO website
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Monitor SEVIS alerts on a bimonthly basis
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Help to ensure timely registration of F-1 students/validation of J-1 students in SEVIS for every required session
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Communicate with colleagues on federal regulations as they relate to F-1 and J-1 students and scholars
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Manage office data, records, and reports through the TerraDotta system
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Assist with training and supervising new full-time and student office staff
Competencies:
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Must have excellent interpersonal and communication skills for dealing with and building relationships with students, faculty, community leaders, and colleagues
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Must be organized, detail-oriented, able to prioritize tasks, and to work under mandated deadlines in a high-volume environment
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Must possess competence in developing and delivering workshops and presentations
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Must be able to work independently and responsibly
Supervisory Responsibility:
This position may supervise student workers.
Work Environment:
This position operates in a professional office environment; This position is required to use standard office equipment such as personal computers, printers, etc.
Physical Demands:
While performing the duties of this job, the employee is occasionally required to stand; move about; sit; reach with hands and arms; climb stairs; communicate verbally and in writing.
Position Type/Expected Hours of Work:
This is a full-time position with expected days being from Monday through Thursday, 8:30-4:30 and Friday 8:30-3:00. This position may require some after hours and weekend work for emergencies and university events. Additionally, this position may require some workdays to extend past standard working hours to accommodate students and scholars in different time zones, etc.
Required Education and Experience:
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Bachelor’s degree
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1 year of international student advising experience
Preferred Education and Experience:
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3+ years of international student advising experience
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Knowledge of Banner
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Knowledge of TerraDotta
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Proficiency in a second language
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Experience with study, work, and/or travel outside of the U.S.
Additional Eligibility Qualifications:
Must be a U.S. citizen or permanent resident and pass a criminal history record check to assume the role of DSO and ARO, per federal regulations.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
In compliance with NYC’s Pay Transparency Act, the annual salary for this position is $64,350. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.
This position may be relocated to any of St. John’s University’s physical locations at any time.
St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events
Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.
St. John’s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.
This position is located at 8000 Utopia Parkway, Queens, NY. View the Google Map in full screen.