St. John’s, established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations. 

A dedication to diversity, equity and inclusion is at the heart of our mission.  As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community.  We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.  

Department:   Student Financial Services

Job Title:  Financial Aid Assistant- External Scholarships

Reports to: Diane Peck, Senior Associate Director

Campus:  Queens

Financial Aid Assistant -External Scholarships

Job Summary:

Reporting to the External Scholarships Coordinator, the Financial Aid Assistant for External Scholarships shall be responsible for assisting in awarding reviewing and monitoring over $10.7 million in external agency funds annually: scholarships, company employer tuition reimbursement benefits, veteran benefits, foreign government fund payments, select state funds, and select federal funds and to assist the Operations Team in printing and mailing Financial Aid Package Letters.

Essential Functions:

·   Responsible for working with the Coordinator in billing and recording payments of all external funds in accordance with the matter set forth by the specific agency.

·       Generate Financial Aid Package Letters weekly, for all populations, Undergraduate, Graduate and Law, run letter audits and send supporting emails.

·       Processing and generating financial aid reports pertaining but not limited to enrollment, scholarships, and endowments.

·       Assist with the processing and merging of large-scale financial aid mailings, including but not limited to Financial Aid Package Letters, Shopping Sheets, Global Studies Mailing, External Scholarship notification letters and Endowment Notification Letters.

·       Utilizing University Emma software, assist with the coordination of mass-financial aid e-mail efforts, including package letter notification, endowment notification, FAFSA filing notifications, and other e-mail campaigns as determined by the Director of Student Financial Services.

·       Review and assist with the coordination of Financial Aid account auditing and the review of GPA requirements for institutional scholarships.

·       Providing assistance to the Coordinator in maintaining accounting and reconciliation of all external funds, including Financial Aid Ledger review.

·     Creation and generation of various access reports weekly/monthly to monitor changes in registration and or billing.

·       Responsible for updating and adjusting accounts to reflect changes in student registration status and ensuring changes timely passed to external agencies when required.

·     Forwarding checks to the Treasurer’s Office and the Office of Development upon review and disbursing such funds utilizing an on-line database system.

·       Providing reports of fund expenditures where required by external agencies.

·       Provide phone support for the general call lines and respond to inquiries in a timely manner.

·       Responsible for delivering seamless, effective customer service with a diverse population of students, staff, faculty, alumni and outside agencies.

·       Assist with the completion of Financial Aid/Enrollment Verification forms as directed. 

·       And all other duties as assigned by the Executive Director for Financial Services or External Aid Coordinator.

Competencies: 

·       Strong customer service skills

·       Ability to effectively communicate well, both verbally and in writing

·       Must have good analytical skills

·       Work well independently and with colleagues

·       Must be organized and work well under pressure and deadlines

• Prior experience with Ellucian Banner system preferred
• Ability to navigate computer software and use common software applications, such as Microsoft Office is preferred.

Supervisory Responsibility:

This position will not supervise other staff or administrators

Physical Demands:

·       This position requires heavy use of a desktop or laptop with extended periods sitting at a desk.

·       While performing duties, employee may occasionally be required to stand for extended periods during University presentations or other functions.

·       Position may require employee to bend and some light bending and lifting.

Travel

·       No travel required.

Required Education/Experience: 

·       Two years prior related experience preferred

·       Experience with Ellucian Banner is a plus

In compliance with NYC’s Pay Transparency Act, the annual/hourly salary range for this position is $43,500. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.  

This position may be relocated to any of St. John’s University’s physical locations at any time. 

St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events 

Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education. 

St. John’s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.