Financial Aid Advisor
Administrative/Professional --> Enrollment Management & Admissions
St. John’s, established in 1870, has three New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.
A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.
Financial Aid Advisor for Institutional Endowed and Expendable Awards
Job Summary:
Reporting to the Associate Director of Financial Aid, the Financial Aid Advisor for Institutional and Expendable Awards shall handle the awarding, reviewing, and monitoring of all endowed and expendable scholarships funded through donors to the University.
Essential Functions:
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Working closely with student-endowed and expendable scholarship recipients to ensure that they understand the donor thank-you process and to assist them with any related concerns
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Keeping the Associate Director abreast of any issues with endowments, expendable awards, or other institutional programs that could impact the timely processing of loan applications and/or funds.
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Monitoring and auditing awards to ensure student compliance with endowed scholarship requirements.
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Working closely with student scholarship recipients to ensure that they understand the process and assisting them with letters, questionnaires, and release form submissions.
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Acting as a University and department liaison with internal/ external entities responsible for making endowed/expendable recipient recommendations.
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Assisting the Director in the awarding, renewing, and monitoring institutional grants and scholarships.
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Reviewing and completing federal verification cases, ensuring accuracy, and maintaining accountability by careful attention to detail in compliance with federal regulations.
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Counseling prospective and enrolled students and parents about financial aid programs, policies, and procedures, directing students to other University contacts as needed, and assisting with problem resolution when necessary.
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Delivering seamless, effective customer service with a diverse population of students, staff, faculty, alumnae, and outside agencies.
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Performing all other duties as assigned by the Director of Financial Aid.
Competencies:
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Must possess strong customer service skills
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Be able to communicate well, both verbally and in writing effectively
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Must have good analytical skills
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Work well independently and with colleagues
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Must be organized and work well under pressure and deadlines
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Prior experience with the Ellucian Banner system preferred
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Must be able to conduct presentations and workshops on pertinent financial aid topics of interest, including financial aid procedures and financial literacy
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Ability to navigate computer software and use common software applications, such as Microsoft Office, is preferred
Supervisory Responsibility:
This position will not supervise other staff or administrators.
Physical Demands:
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This position requires heavy use of a desktop or laptop with extended periods of sitting at a desk.
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While performing duties, the employee may occasionally have to stand for extended periods during the University presentations or other functions.
Travel:
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Occasional local and distant overnight travel to meetings and/or training conferences
Required Education/Experience:
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Bachelor's degree
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Two years prior related experience preferred
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Experience with Ellucian Banner is a plus
In compliance with NYC’s Pay Transparency Act, the annual salary for this position is $64,350. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.
This position may be relocated to any of St. John’s University’s physical locations at any time.
St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events
Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.
St. John’s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.
This position is located at 8000 Utopia Parkway, Queens, NY. View the Google Map in full screen.