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St. John's University


Director for the Center of Counseling and Consultation

Administrative/Professional --> Student Affairs

Queens, NY
ID: 218812-951

St. John’s established in 1870, has three New York City campuses; a graduate center in Hauppauge, NY; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations. 


A dedication to diversity, equity and inclusion is at the heart of our mission.  As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community.  We will become an even stronger university as we enhance equity at every level of our institution.  As noted in our Vision Statement, our graduates will excel in the competencies and values required for leadership and service in a rapidly evolving world.  


 Director of Center of Counseling and Consultation 


Position Description:


St. John’s University is seeking an energetic and innovative Director for the Center for Counseling and Consultation. Reporting to the Executive Director of Student Wellness and Assessment, the Director is responsible for providing strategic leadership and overall administration of the Center for Counseling and Consultation (CCC) while balancing its core functions of clinical service, educational outreach, and training. The Director is also responsible for day-to-day operations, budgeting and resource management, assessment, continuous improvement, and ensuring that compliance and adherence to all regulatory and professional standards are consistently met.


The Director will provide leadership and oversight to the CCC offices on the Queens and Staten Island campuses.  Overall, the CCC is comprised of eight licensed clinicians, a part time psychiatrist, a part-time post-doc, and three graduate fellows.  In addition, the Director provides oversight and support for the Office of Disabilities Services, which is housed under the CCC.   The CCC provides psychological services including, individual and group psychotherapy, psychiatric consultation as well as outreach and educational programs to assist students with a range of psycho-social and mental health concerns that may interfere with the ability to live well, relate to others, and succeed academically.


The Director plays a key leadership role in strengthening and developing linkages between the CCC with other departments in within the Department of Student Wellness, the Division of Student Affairs, and the larger campus community. This position, in consultation with the Executive Director of Student Wellness and Assessment, provides the overall vision and underlying framework for the development and delivery of mental health services to the St. John’s Student-body.


The Center for Counseling and Consultation is part of Department of Student Wellness within the Division of Student Affairs. The Department of Student Wellness includes Student Health Services and the Center for Counseling and Consultation, Disabilities Services, Campus Recreation, Wellness Education and Prevention and The Office of Sexual Violence, Outreach, Awareness and Response (SOAR). 


The successful candidate will be an experienced, visionary, and engaged clinician and leader with a strong record of progressive operational, administrative, and management experience; possess in-depth understanding of the psychological challenges and mental health needs of university students and expert knowledge of best practices in college counseling services; have demonstrated expertise in crisis intervention and management; and an affinity for working in an interdisciplinary team.



  • Lead the development and revision of policies and procedures in adherence to federal, state, and professional associations (APA, ACHA, AUCCCD, etc) guidelines and standards
  • Manages the Center for Counseling and Consultation (and Office of Disabilities ) budget
  • Oversees the coordination, consultation, and guidance for crisis/liaison services, including intervention and postvention services for emergencies and highly acute situations.
  • Oversees SJU’s electronic record system (Titanium), including maintaining the accurate collection of records and statistics to provide information for decision-making and feedback to staff and university partners and quality assurance of documentation.
  • Implements new technologies to improve and expand service delivery and evaluation
  • Provides leadership and vision for the CCC by creating a culture of high quality care and continuous improvement
  • Ensures the delivery of high quality, evidence-based, culturally competent services to students
  • Ensures efficient, equitable, and quality delivery of all clinical services, including assessment, individual and group counseling, referral, consultation, and crisis intervention.
  • Fosters strong professional relationships with local mental health providers for referral and networking.
  • Ensure staff implement services from a multi-cultural perspective that embrace the individuality of each student
  • Ensure that staff are culturally competent in the delivery of clinical services.
  • Facilitate collaboration between the CCC and other offices and departments across campus in order to strengthen the development and delivery of mental health services and prevention initiatives 
  • Provides direct clinical service including individual and group counseling, assessment, crisis intervention, and consultation
  • Participates in after hours on-call rotation
  • Other duties as assigned by the Executive Director of Student Wellness and Assessment




  • Terminal degree in clinical or counseling psychology, or related field
  • Must be licensed in appropriate field in New York, or license eligible, and licensed in appropriate field in New York within one year of start date
  • 7 years of progressively responsible professional and administrative experience developing and delivering programs and clinical services
  • Prior experience, in particular leadership experience, in a college or university counseling center is preferred
  • Demonstrated commitment and ability to advance diversity and inclusion, and work with students, faculty and staff from diverse backgrounds
  • Demonstrated knowledge of: student development theory in a mental health context; current counseling/psychotherapy practices and methods; effective strategies for responding to crisis situations, and effective mental health promotion strategies
  • Ability to utilize and/or develop appropriate instruments to determine efficacy of services, progress in attainment of goals, and student learning outcomes
  • Ability to motivate and lead a diverse staff in the accomplishment of goals
  • Excellent interpersonal and written and oral communication skills
  • Ability to effectively make presentations before a variety of audiences
  • Evidence of creativity or innovation in the delivery of student mental health programs and services


“All persons hired are required to be vaccinated and boosted against the COVID-19 virus, subject to the reasonable accommodation provisions of applicable law.”
This position may be relocated to any of St. John’s University’s physical locations at any time.


St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events. 


Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education. 


St. John’s University is an Equal Opportunity Employer and encourages applications from women and minorities. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law. 


This position is located at 8000 Utopia Parkway, Queens, NY. View the Google Map in full screen.