POSITION SUMMARY

We are seeking a highly motivated and detail-oriented Sr. Payroll Business Analyst to join our Business Operations Technology team. This process-driven and business-focused position is dedicated to enhancing and supporting payroll systems—primarily COINS Payroll—through a combination of technical configuration, user support, and process optimization.

Acting as a liaison between the Corporate and Division Payroll departments and IT, this role is responsible for the ongoing support, configuration, maintenance, and improvement of our construction payroll solutions. The successful candidate will collaborate cross-functionally with IT and the business to deliver accurate and timely payroll solutions. Strong analytical skills, construction industry payroll experience, and familiarity with union/CBA and Prevailing Wage/Davis Bacon schedules as well as payroll processing best practices  are essential. Expertise in COINS ERP or other HRIS/payroll platforms is required.

This position requires curiosity, initiative, and a commitment to delivering high-quality payroll solutions through technology and collaboration.

What you’ll do:

Business Technology Support

• Serve as the COINS ERP Payroll Subject Matter Expert (SME) for Tier 1 and Tier 2 ERP support teams.
• Investigate, collobrate and resolve technical issues with our COINS Payroll system.   Replicating problems reported by the support team in non-production environments.  Troubleshoot the issue with the users and propose effective technical solution scalable solutions based on business needs.
• Maintain detailed records of support cases using Zendesk, managing issues from intake to resolution. Keep users informed on issue status and document solutions in a knowledge base for future reference.
• Coordinate with vendors as needed for escalated support cases, ensuring timely resolution and clear communication with stakeholders.
• Provide system documentation and contribute to user training materials as necessary.

Technology and Process Improvement

• Partner with Corporate and Division Payroll teams and seek to understand their business needs. Where appropriate, document their workflows and perform value stream mapping.
• Identify, recommend, and validate process improvements that enhance operational efficiency and system effectiveness.
• Lead small projects to implement and deploy new software functionality or features that align with business goals.
• Participate in larger cross-functional initiatives as a payroll Subject Matter Expert, ensuring financial and operational requirements are accurately represented and addressed.
• Contribute to user acceptance testing, scenario validation, and go-live support activities.

What you’ll need to be successful:

• Experience with continuous improvement methodologies (e.g., Lean, Six Sigma).
• Certification in project management (e.g., PMP) or IT service management (e.g., ITIL).

What you bring to the table:

• Bachelor’s degree in Finance, Accounting, Information Systems, or a related field
• In lieu of a degree, 5+ years of progressive experience in finance, accounting, or payroll will be considered
• 3+ years of direct construction payroll experience may also substitute for educational requirements
• Experience with COINS Payroll or other enterprise payroll/HRIS platforms (e.g., UKG, Ceridian Dayforce, Workday, etc.)
• Proven understanding of payroll processes, especially in construction or unionized environments
• Strong analytical, problem-solving, and organizational skills
• Experience providing end-user IT support and troubleshooting
• Ability to communicate complex technical concepts clearly to non-technical users
• Customer-centric approach with a strong sense of ownership and accountability.
• Ability to work independently and effectively with cross-functional teams and manage multiple priorities.

YOU Matter 

PEOPLE FIRST: BUILDING TALENT BY DESIGN 

Why Join Us

• Opportunity to work with cutting-edge technology in the engineering and construction industry.
• Collaborative and innovative work environment.
• Competitive salary and benefits package.
• Professional development and growth opportunities.

At Southland we aspire to build a workforce that’s as diverse as the people who occupy the buildings we design, build and maintain. Building talent by design is our intentional approach to creating a truly safe, collaborative, and inclusive work environment that fosters growth, empowers professional achievement, and where people are treated with respect at all levels. 

If you’re someone with a true passion for our industry, a life-long learner, with high accountability and a drive for results we’re looking for you!  At Southland, we hire problem solvers that are focused on providing customer value through continuous improvement and will take ownership to create the best experiences that will have an impact wider than their own job.  We thrive on creating a strong company and culture where you’ll feel engaged, challenged, and valued. 

If you’re ready for the next big step in your career and want a career full of fun and excitement and to be a part of a fast-paced growing company, then JOIN our team and become a part of an organization that values PEOPLE, SAFETY, INNOVATION, COLLABORATION, INTEGRITY, ACCOUNTABILITY & SUSTAINABILITY. 

Benefits: 

As an employee-owned company, we offer a comprehensive benefits package that includes excellent benefits for you and your family: 

• 401(k) Plan with 50% Company Match (no cap) and immediate 100% vesting 
• Annual incentive program based upon performance, profitability, and achievement 
• Medical, Dental, Vision Insurance – 100% Paid for Employee 
• Term Life, AD&D Insurance, and Voluntary Life Insurance 
• Disability Income Protection Insurance 

• Pre-tax Flexible Spending Plans (Health and Dependent Care) 
• Holidays/Vacation/Personal Time/Life Events Leave 
• Numerous training opportunities and company paid membership for professional associations and licenses 

For more information on Southland Industries, please visit our website: Southland Careers or on Facebook or LinkedIN  

To hear what our employees are saying about working at Southland Industries, check out our Culture site - Explore Our Culture

Southland Industries and all its subsidiaries are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing our employees with a safe work environment free of discrimination and harassment. All employment decisions at Southland Industries are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, gender, gender identity, sex, national origin, ancestry, age, disability, medical condition, marital status, sexual orientation, family care or medical leave status, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Southland Industries will not tolerate discrimination or harassment based on any of these characteristics. 

**All employment offers are contingent upon successful, drug tests, background checks and professional reference checks. ** 

**We are not able to offer sponsorship of employment at this time** 

If you don’t feel this position is a match for you, we encourage you to share it with others. Feel free to share throughout your social networks and follow us on Facebook, Twitter, LinkedIn, and Instagram to keep up to date on what we’re doing as a company.