POSITION SUMMARY

The Sr. Business Analyst is a key member of the Business Operations Technology team.   This role is process-driven and business-focused, aiming to solve payroll challenges through technology and process improvements.

This role is responsible for the support, configuration, maintenance, and optimization of our payroll systems (COINS Payroll) under the direction of other senior members of the team. The ideal candidate will collaborate with cross-functional teams, bridge the gap between payroll and IT.  This person will contribute to the successful support of the payroll solution and the implementation of additional functions/features in the payroll system. The ideal candidate has strong analytical skills, construction payroll expertise, and experience with COINS ERP software or other HRIS / payroll platforms.

This role will report to the Director of IT.

This role requires curiosity, problem-solving skills, and a commitment to delivering effective payroll solutions.

What you’ll do:

Coins Payroll Solution and User Support

• Use your business analyst skill, your knowledge, and expertise to support and assist our COINS Payroll uses.  You will work with them to trouble shoot their issues to ensure accurate and timely weekly payroll.  You will review and analyze their requests/demands and propose a solution that will address their needs.  You might be required to work cross-functionally with other team members and colleagues to find the optimal solution.
• Your core responsibility will include:
• Direct interaction with the end users to capture their business issues and document their needs.
• Utilize our support application (ZenDesk) to track the requests, problems, and resolutions from submission to closure.
• If any requests need to be escalated, manage the escalation process with our vendor to ensure that issues are resolved in a timely manner.

Application Management

• Perform end-user account administration such as application permission and approval, user provisioning, user deprovisioning, security setup, role permission, etc.
• Perform other business data maintenance (e.g., data clean up, data update, etc.)

Project Tasks

• Assist other team members in gathering business requirements and document business processes. Participate in project teams and execute discrete project tasks such as business case analysis, functional and design requirement gathering, scenario validation, end-user go-live support, testing and verification, etc.
• Lead small internal projects or initiatives, KTLO efforts.  Work with other team members to solicit feedback.

What you’ll need to be successful:

• Strong analytical skills with expertise in payroll processes.
• Experience with COINS Payroll or other HRIS / payroll platforms.
• Ability to break down complex problems into manageable solutions.
• Customer-focused mindset with a balance of business knowledge, construction payroll expertise, and software solutions.
• Organized, detail-oriented, and able to plan and adhere to project schedules.

What you bring to the table:

• A Bachelor’s degree in Finance, Accounting, or a related field is required. Alternatively, five years of progressive experience in Finance, Accounting, or Payroll may fulfill this requirement. Three years of progressive construction payroll experience can also substitute for the degree.
• A Minor in Management Information Systems (MIS) or Information Systems is preferred, and relevant IT/IS experience is highly desirable.
• Engineering or Construction industry payroll experience is highly desirable.
• Expertise in at least one Payroll/ERP solution is required, such as UKG Payroll, Ceridian Dayforce, or COINS Payroll.
• Experience in end-user IT support is required.
• Strong verbal and written communication skills with the ability to clearly explain technical concepts.
• Collaborative problem-solving skills to effectively analyze and resolve complex payroll issues with the Payroll department. 

YOU Matter 

PEOPLE FIRST: BUILDING TALENT BY DESIGN 

At Southland we aspire to build a workforce that’s as diverse as the people who occupy the buildings we design, build and maintain. Building talent by design is our intentional approach to creating a truly safe, collaborative, and inclusive work environment that fosters growth, empowers professional achievement, and where people are treated with respect at all levels. 

If you’re someone with a true passion for our industry, a life-long learner, with high accountability and a drive for results we’re looking for you!  At Southland, we hire problem solvers that are focused on providing customer value through continuous improvement and will take ownership to create the best experiences that will have an impact wider than their own job.  We thrive on creating a strong company and culture where you’ll feel engaged, challenged, and valued. 

If you’re ready for the next big step in your career and want a career full of fun and excitement and to be a part of a fast-paced growing company, then JOIN our team and become a part of an organization that values PEOPLE, SAFETY, INNOVATION, COLLABORATION, INTEGRITY, ACCOUNTABILITY & SUSTAINABILITY. 

Benefits: 

As an employee-owned company, we offer a comprehensive benefits package that includes excellent benefits for you and your family: 

• 401(k) Plan with 50% Company Match (no cap) and immediate 100% vesting 
• Annual incentive program based upon performance, profitability, and achievement 
• Medical, Dental, Vision Insurance – 100% Paid for Employee 
• Term Life, AD&D Insurance, and Voluntary Life Insurance 
• Disability Income Protection Insurance 

• Pre-tax Flexible Spending Plans (Health and Dependent Care) 
• Holidays/Vacation/Personal Time/Life Events Leave 
• Numerous training opportunities and company paid membership for professional associations and licenses 

For more information on Southland Industries, please visit our website: Southland Careers or on Facebook or LinkedIN  

To hear what our employees are saying about working at Southland Industries, check out our Culture site - Explore Our Culture

Southland Industries and all its subsidiaries are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing our employees with a safe work environment free of discrimination and harassment. All employment decisions at Southland Industries are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, gender, gender identity, sex, national origin, ancestry, age, disability, medical condition, marital status, sexual orientation, family care or medical leave status, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Southland Industries will not tolerate discrimination or harassment based on any of these characteristics. 

**All employment offers are contingent upon successful, drug tests, background checks and professional reference checks. ** 

**We are not able to offer sponsorship of employment at this time** 

If you don’t feel this position is a match for you, we encourage you to share it with others. Feel free to share throughout your social networks and follow us on Facebook, Twitter, LinkedIn, and Instagram to keep up to date on what we’re doing as a company.