POSITION SUMMARY

The Administrative Assistant will support our Service and Special Projects Sales team, providing administrative support to various functional departments within the Southland Industries team, specifically service operations and sales.  THIs individual will be an expert at prioritization, staying organized, and time management. 

What you’ll do:

·         Provides administrative support to various functional departments including Sales, Accounting, Procurement, Service, Special Projects, etc.

·         Helps maintain customer information and work order/item statuses in Excel and COINs. Provides customer support by following up with customers to ensure satisfaction.  Elevates issues to manager. 

·         General administration and document management – filing, printing and archiving of information. Prepares and edits correspondence, reports, spreadsheets, and presentations. May also serve to back up reception duties including mail distribution, routing calls and attending to guests/clients as needed.

·         Look up parts via supplied computer programs and vendor catalogues for mechanical and refrigeration parts and equipment brands we service. Helps to process customer and shop orders, technician POs, backorders, credits and quotes.  Works with shop coordinator/manager and supports receiving of certain materials.

·         Provides back-up support to inside sales administrative team to support compiling sales proposal documentation and distribution.

·         Provides back-up support to administrative procurement team in service. May include varying administrative and work tracking elements and parts tracking to support field engineers and technicians.

What you’ll need to be successful:

·         Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience

·         Working knowledge of Word Processing software, Internet software, and Spreadsheet software

·         Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence.  Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization

·         Excellent organization skills and attention to detail

YOU Matter 

PEOPLE FIRST: BUILDING TALENT BY DESIGN 

At Southland we aspire to build a workforce that’s as diverse as the people who occupy the buildings we design, build and maintain. Building talent by design is our intentional approach to creating a truly safe, collaborative, and inclusive work environment that fosters growth, empowers professional achievement, and where people are treated with respect at all levels. 

If you’re someone with a true passion for our industry, a life-long learner, with high accountability and a drive for results we’re looking for you!  At Southland, we hire problem solvers that are focused on providing customer value through continuous improvement and will take ownership to create the best experiences that will have an impact wider than their own job.  We thrive on creating a strong company and culture where you’ll feel engaged, challenged, and valued. 

If you’re ready for the next big step in your career and want a career full of fun and excitement and to be a part of a fast-paced growing company, then JOIN our team and become a part of an organization that values PEOPLE, SAFETY, INNOVATION, COLLABORATION, INTEGRITY, ACCOUNTABILITY & SUSTAINABILITY. 

Benefits: 

As an employee-owned company, we offer a comprehensive benefits package that includes excellent benefits for you and your family: 

• 401(k) Plan with 50% Company Match (no cap) and immediate 100% vesting 
• Annual incentive program based upon performance, profitability, and achievement 
• Medical, Dental, Vision Insurance – 100% Paid for Employee 
• Term Life, AD&D Insurance, and Voluntary Life Insurance 
• Disability Income Protection Insurance 

• Pre-tax Flexible Spending Plans (Health and Dependent Care) 
• Holidays/Vacation/Personal Time/Life Events Leave 
• Numerous training opportunities and company paid membership for professional associations and licenses 

For more information on Southland Industries, please visit our website: Southland Careers or on Facebook or LinkedIN  

To hear what our employees are saying about working at Southland Industries, check out our Career Video - Working at Southland 

Southland Industries and all its subsidiaries are an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing our employees with a safe work environment free of discrimination and harassment. All employment decisions at Southland Industries are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, gender, sex, national origin, ancestry, age, disability, medical condition, marital status, sexual orientation, family care or medical leave status, veteran status, or any other status protected by the laws or regulations in the locations where we operate. Southland Industries will not tolerate discrimination or harassment based on any of these characteristics. 

**All employment offers are contingent upon successful, drug tests, background checks and professional reference checks. ** 

**We are not able to offer sponsorship of employment at this time** 

If you don’t feel this position is a match for you, we encourage you to share it with others. Feel free to share throughout your social networks and follow us on Facebook, Twitter, LinkedIn, and Instagram to keep up to date on what we’re doing as a company.