Retail Store Manager - Croydon

Looking for a retail role with real meaning? Welcome to Save the Children Retail — where great style, community spirit and social impact collide.

A place to make a difference:

This permanent full-time gig is your chance to step up as a Retail Store Manager — a role made for impact-driven legends who want their work to matter. You’ll keep our beautiful Croydon Op Shop buzzing, not just with epic finds and bargains, but with purpose — every sale fuels programs that change kids’ lives for real. Your set hours will be four weekdays and Saturdays.

You’ll be working in a community store surrounded by other fashion retailers, and just around the corner from the famous Queen St coffee strip, did someone say coffee? The existing team of staff and Volunteers are a friendly, engaged bunch of people who would love to find a leader who can bring them some retail operations direction, and find new ways to drive income.

What you’ll be doing:

·         Lead, coach and inspire volunteers to deliver next level customer service

·         Drive sales, hit targets and maximise profits for impact

·         Manage volunteer rosters and create a positive, inclusive team culture

·         Roll out fun, local marketing promos and campaigns

·         Keep the store looking amazing and running smoothly

You’ll thrive here if you:

·         Love retail and know how to bring a store to life

·         Are a natural people leader and confident coach

·         Deliver standout customer service, every time

·         Are organised, adaptable and solutions focused

·         Can work regular Saturdays and enjoy being in the thick of it

What’s in it for you:

·         Competitive salary + super

·         Full salary packaging benefits (hello extra take home pay!)

·         Career development and individual learning plans

·         Flexible, friendly and purpose driven workplace

·         Employee Wellbeing Program + extra leave perks

Explore our full benefits here!

Ready to make your mark?

If you’re ready to lead with purpose and love what you do, we want to hear from you. Apply with your resume and cover letter and help change lives — one sale at a time.

Applications close 4pm ACDT, Friday 29th May 2026.

Position Description – Retail Store Manager

We have tested our application process with diverse groups in mind, with the intent to ensure it's straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn’t quite hit the mark for you, please let us know at people.culture@savethechildren.org.au.We’re dedicated to ensuring Save the Children Australia is a place where everyone can feel supported – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs.

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding here.

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation. 

If you are having any issues with uploading your application for this role, please contact people.culture@savethechildren.org.au for further support.