Family Support Worker

Are you passionate about making a positive difference in the lives of children and families across the Mount Isa and gulf region? Do you have a desire to stretch your professional skills in the social services field?  Do you want to work for a diverse organisation that strives to promote a caring, engaging environment for their employees and local communities?  If so, then we would love to hear from you.

As part of our Family and Child Connect Service, you would be joining our team of dedicated professionals, as they engage with vulnerable families to provide support which will positively impact their lives. The role is varied, challenging, and rewarding as you provide families the tools they need to positively thrive.

54 reasons is Australia’s leading child rights organisation – no ordinary not-for-profit.  

A place where your purpose matters. Proudly part of the Save the Children Australia Group and global movement, we’re here to make sure that children and young people have their rights met and thrive, in all their diversity.

With the child’s voice at the centre, we provide quality services to children and their caregivers, advocating with them so that children develop, learn, and are connected, safe and confident. Our people are proudly local, reflective of the communities we serve - in every state and territory, and across regions, remote areas and capital cities.

It takes all types of personalities and talents to drive our organisation– yours included. We value a healthy work-life balance and ensure our people feel connected to each other and our impact. Learn from inspiring people and grow from a connection to our strong local and global networks. From our programs to our support services - this is the place to realise your purpose. 

A place to make a difference: 

In this full-time, permanent role, you’ll work as a part of our Family and Child Connect team in Mt Isa to help us create lasting change for children everywhere. The Family Support Worker plays an important role in delivering on our vision of a better world for children. You’ll be contributing to our commitment to children in Australia, the Pacific and around the world.  

You will make a difference by:

• Building family capacity by using partnership, outcomes based, strengths’ perspective and client-centred approaches
• Identifying where additional assistance and external services are required, providing appropriate information, support and referrals
• Collaborating with team members to deliver programs and support services, promoting positive and culturally respectful approaches to parenting, and child and family wellbeing
• Providing holistic case management, delivering support to vulnerable and disadvantaged clients and supporting relationships for favourable client outcomes
• Identifying strengths, establishing goals for the program and reviewing client progress towards these

A place to feel valued: 

Your deep expertise in intake and assessment and ability to think on your feet will see you find solutions to complex situations. We recognise your contribution and provide you the support to ensure you can bring your best, knowing here you have the space and opportunity to grow.

Bringing your best every day, means having:

• Experience working with individuals from culturally diverse communities, and Aboriginal and Torres Strait Islander families
• A qualification in Community Services or related discipline – desired but not required
• Knowledge and understanding of the stresses on vulnerable families and the range of family risk and protective factors which impact on child outcomes
• Strong teamwork and communication skills
• Current drivers’ licence

A place to belong: 

54 reasons is proudly part of Save the Children Australia. We are a learning organisation that invests in the development and wellbeing of our people. Our workforce is approximately 1100 people strong, and proudly diverse, whether in race, ethnicity, gender, age, disability, sexuality, cultures and beliefs.

It takes all types of people to do the challenging work we do. We are diverse personalities, backgrounds and talents, embracing our differences as one strong and united team. We see and celebrate the unique value you bring to our organisation, and offer a range of rewards for your effort, including: 

• Award rate salary (currently $37.35 per hour) plus access full PBI salary packaging benefits - use this link to see how much this benefit could mean to you
• Individual learning plans to help map and deliver on your career development
• Internal employment and development opportunities 
• Support for workplace wellness, including access to our free, confidential Employee Wellbeing Program 
• Extra leave to use in a range of ways to ensure you’re able to perform at your optimum

Follow this link for the full list of our employee benefits. 

Does this sound like the place for you? 

We’d love to hear from you. Submit your cover letter and resume below. 

Applications Close: Wednesday 20^th November 2024.

Position Description: Family Support Worker FACC

For more information about the team and the program that this role works in, see our Program Profile. For any queries, please contact Amanda Jensen on 0455 044 037, or email amanda.jensen@54reasons.org.au. Or for more information about a career at Save, visit our Careers Page.  

We have tested our application process with diverse groups in mind, with the intent to ensure its straightforward and accessible for all to apply. Diversity and inclusion are fundamental to our culture and improve our ability to reach our most vulnerable client groups. But we also know there is no one-size fits-all when it comes to recruitment - so if we didn’t quite hit the mark for you, please let us know at people.culture@savethechildren.org.au. We’re dedicated to ensuring Save the Children Australia is a place where everyone can feel supported – no matter your race, ethnicity, gender, age, disability, sexuality, neurodiversity, culture and beliefs. 

Save the Children Australia is a child-safe organisation. All employees are required to undergo a National Police Check, a Working with Children Check, and sign our Child Safeguarding Policy and Code of Conduct. We also support the Inter-Agency Misconduct Disclosure Scheme. You can read about the Scheme and our commitment to Safeguarding here. 

Save the Children is committed to providing and maintaining a safe working environment for its employees and client groups, consistent with our obligations under OH&S legislation.

If you are having any issues with uploading your application for this role, please contact people.culture@savethechildren.org.au for further support.