Service and Data Coordinator *Internal Only*

Riverside Community Care

Love what you do!

Service and Data Coordinator - Family Networks

Would you like to represent Riverside Community Care as a Family Networks Service and Data Coordinator on a multi-disciplinary team within the Department of Children and Families?

In this vital role, the Service and Data Coordinator:

• supports the Family Networks program by coordinating community-based services and foster/group-care placements for youth and families involved with the Department of Children and Families (DCF)
• maintains data tracking systems, runs reports, and supports fiscal and program operations

The Service and Data Coordinator collaborates closely with the Family Network staff and management, DCF social workers/managers, and external providers to ensure accurate documentation, data integrity, and compliance with DCF and agency requirements. 

Schedule: Full Time, 40 hours

• Monday - Friday, 9am to 5pm
• hybrid with 1-2 days in-office per week required
• requires flexibility to work after 5pm on scheduled "duty" days
  

Pay Rate:

• $21.49/hour - High School Diploma
• $22.52/hour - Associate's Degree
• $23.55/hour - Bachelor's Degree
• $27.00/hour - Master's Degree

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.  

Benefits include:

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• Strong organizational skills and attention to detail; ability to manage multiple tasks and meet deadlines; ability to creatively problem-solve
• Basic to intermediate computer skills, including Excel and database systems; familiarity with DCF systems (i-FamilyNet, Virtual Gateway) preferred
• Understanding of the child welfare system

Required Experience

• Associates, Bachelor’s, or Masters Degree in a related discipline with 2 years relevant experience preferred; High School diploma with 5+ years direct service experience in child and family services
• Experience working in human services, child welfare, or a related field preferred
• Clinical, consultative, and treatment planning experience
• Experience with home-based clinical services, including wraparound models
• Experience with and sensitivity to the needs and concerns of minority populations

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.