Administrative Assistant - Somerville Outpatient and Family Services

We make a difference - in your community and your career

Seeking Administrative Assistant for

Somerville Outpatient and Family Services

Riverside’s Center for Behavioral Healthcare and Family Services houses several programs including family afterschool, life skills, domestic violence, home-based services, and outpatient. This administrative assistant position plays a critical role in supporting the functioning of all these programs.

As the first-floor receptionist, this person is the first line meet and greet employee for all staff, visitors and clients to the center setting the welcoming and professional tone for all. This person also provides office support and administrative functions for the family services programs, while working closely with the behavioral healthcare administrative team. This position reports to the office manager of the behavioral healthcare program.

Some of the tasks the Administrative Assistant is responsible for include:

• Greet and direct individuals to the appropriate staff or program setting
• Answer telephones, screen and direct calls to the appropriate individuals
• Provide clerical support to staff, including, but not limited to, typing, scanning/uploading into the electronic health record, filing, mailing, faxing, copying and handling medical record requests, as needed
• Utilize electronic medical record program to help manage client administration
• Maintain and order sufficient office supplies for first floor programs
• Distribute mail daily to appropriate staff person/program.
• Manage and maintain phone directory
• Identify building issues that need repair and communicates issues to the Facilities Department

Schedule: Full Time 40 hours per week; on-site Monday through Friday 9:00 a.m. - 5:00 p.m.

Pay Rate:  $20.00/hourly

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Riverside was named a Boston Globe Top Workplace and a best-in-state employer by Forbes.  

Benefits include:

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• Successful candidate must be highly-organized, detail-oriented, reliable, responsible and personable
• Strong interpersonal, communication, and computer skills (including Microsoft Office) required
• Openness to learning new skills, particularly computer-related, required
• Previous experience in a mental health or social services setting is preferred, but not required

Required Experience

• High school diploma or equivalent required; Bachelor’s degree preferred
• Minimum of 1-2 years administrative experience required

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.