Donor Relations Officer

Riverside Community Care

Love what you do!

Donor Relations Officer

This is a great opportunity to join our dynamic fundraising team and the broader Riverside community!

Riverside Community Care is one of the largest and most respected community-based not-for-profit behavioral healthcare and human service organizations in Massachusetts. The breadth of our services, our investment in innovation, and a commitment to a positive work environment, has earned us national recognition, the respect of our peers, loyalty from our employees, and high ratings from the people we serve. We serve children, adolescents, families, and adults in need of behavioral healthcare and a broad range of human services. Communities, schools, and workplaces also turn to Riverside when faced with the emotional aftermath of tragic events or on around suicide prevention.

In this vital role, the Donor Relations Officer will develop and implement donor stewardship strategies that engage and recognize top donors, ensure stewardship best practices, and deepen donor relationships. The person in this role serves as a member of the development team and contributes to overall development strategies, is well-versed in Riverside’s mission and programs, and effectively represents the organization to our donors.

Schedule: Hybrid with a minimum of one day in the office each week; requires some in-person meetings with donors and in-person attendance at events. 

Why You'll Love Riverside
We make a true difference in people’s lives through rewarding work. Most of our jobs come with great benefits – including healthcare, numerous professional development opportunities, and generous time off - all in a respectful and inclusive environment, perhaps why Forbes named Riverside a best-in-state employer and the Boston Globe named Riverside a top place to work.

Benefits include:

• Comprehensive, high-quality health, dental, and vision insurance options
• Flexible Spending Accounts – both medical and dependent care
• Eleven paid holidays
• Separate accruals for vacation (increases with tenure), personal, and sick time
• Tax-deferred 403(b) retirement savings plan with employer match
• Employee Assistance Plan / Travel Assistance Plan
• Employee bonus for referrals resulting in hiring
• Discounts to movie theaters, sporting, and entertainment events
• Employee YMCA discount: 10% off a YMCA monthly membership and 50% off the joiner’s fee

Learn more about our benefits and culture:

Our Benefits

Our Culture

Hear what employees think about working for Riverside!

Required Skills

• Exceptional communication and interpersonal skills
• Ability to communicate complex information effectively in writing to all levels of staff and management across functional areas and donors
• Strong computer skills including Microsoft Word and Excel; experience with Constant Contact a plus
  
• Facility with development information systems and databases 
• Ability to make decisions that are guided by precedents, policies, and objectives
• Must be detail oriented and accurate, and able to manage several projects simultaneously
• Must be able to work independently with little supervision and as part of a team
• Strong interest in and commitment to Riverside mission
• Willingness and availability to work some evenings and early mornings
• Must have valid driver’s license and regular access to a reliable vehicle and the ability to travel around the state

Required Experience

• Bachelor’s degree 
• Must have at least five plus years of development experience, with a track record of major and principal donor relations and/or fundraising

Riverside Community Care is dedicated to respect, integrity and engagement of all individuals. We are committed to building an inclusive and culturally competent organization and we value the richness of having a diverse applicant pool. As an employer committed to equal opportunity, all qualified applicants will receive consideration for employment without regard to race, age, color, religion, gender, marital status, sexual orientation, military status, national origin, disability, or any other characteristic as established by law.