Repair Receiver

Production Receiver
Radwell International LLC | Production
Full-Time | Hourly | On-site
Schedule: Monday–Friday – 8:00am to 5:00pm
1 Millennium Drive, Willingboro, NJ 08046

Summary
Radwell International LLC is seeking a Production Receiver to join our Production team. This role is responsible for receiving, documenting, photographing, and processing incoming units for repair, return, and outsource services. The Production Receiver plays a critical role in ensuring incoming customer equipment is accurately identified, recorded, and routed efficiently through the production process.

The ideal candidate is detail-oriented, organized, and capable of working in a fast-paced production environment while maintaining high levels of accuracy and productivity.

Key Responsibilities
• Stage and record incoming items for Repairs, Returns, and Outsource processing
• Identify and verify part numbers on incoming units
• Photograph incoming products and attach images to the appropriate records
• Scan incoming documentation and associate records with the proper RMA/RGA transactions
• Review incoming shipments for completeness and accuracy
• Assist in resolving receiving issues in accordance with company policies and procedures
• Maintain a strong focus on customer service while processing incoming orders
• Communicate with customer service, sales, and internal departments as needed
• Support departmental productivity goals and operational objectives
• Process incoming shipments accurately and efficiently on a daily basis
• Perform additional duties, tasks, or work as assigned

Qualifications
• Strong organizational skills
• Ability to work effectively in a team environment
• Strong attention to detail and accuracy
• Ability to manage multiple tasks simultaneously
• Comfortable working in a fast-paced production environment
• Positive attitude with a focus on continuous improvement
• Strong customer service mindset

Knowledge & Skills
• Strong computer proficiency
• Working knowledge of Microsoft Word, Excel, and Outlook
• Ability to multitask effectively
• Ability to work at a fast pace while maintaining accuracy
• Strong attention to detail
• Problem-solving abilities
• Good verbal and written communication skills
• Ability to learn internal software systems and receiving processes

Education & Experience
• High School Diploma or equivalent preferred
• One to three years of related experience and/or training preferred
• Warehouse, receiving, logistics, inventory, or production experience preferred
• Technical or industrial product knowledge is a plus
• Equivalent combinations of education, training, and experience will be considered

Physical Requirements
• Frequent walking throughout the shift
• Frequent lifting of up to 100 pounds
• Occasional sitting, reaching, working overhead, climbing, balancing, stooping, kneeling, crouching, or crawling
• Ability to safely move and process incoming materials and equipment
• Continuous use of computers and scanning equipment throughout the workday

Compensation
The recruiting base pay range for this full-time position is $20.00–$22.00 per hour.

Within the base pay range, individual compensation is determined by job-related skills, experience, and relevant education or training.

Radwell Benefits
• Medical, dental, and vision coverage starting Day 1 of employment
• 15 PTO days
• Paid company holidays
• Company-paid short-term and long-term disability
• Company-paid life insurance
• 401(k) with company matching
• Free onsite gym

Work Environment
This position operates in a production and warehouse environment. Employees work in a professional open-office setting located within the production area and may interact with multiple departments throughout the facility. Closed-toe, hard-soled footwear is required. Employees are required to wear company-provided Radwear, company identification badges, and access cards at all times. Team members must follow all company safety policies and procedures while maintaining a clean and organized work area.

Radwell International LLC is an equal opportunity employer.