MO - Repair Technician

JOB SUMMARY

HOURS: Monday to Friday - 8:00am - 5:00pm or 10:00am - 7:00pm 

Primary duties will include but not limited to repair and / or calibration of Industrial Controls, (i.e. industrial grade PCBs, timers, counters, PLCs, drives, monitors and temperature & process controls.) Experience in servo and/or robotics industry a plus). Additionally, Test functionality of each unit repaired. Order parts as necessary for each unit processed. Update tracking notes in the computer system reflecting the steps take to repair each unit. Technicians will be required to perform repairs of units down to component level, using good soldering and troubleshooting skills. Use of test equipment (oscilloscope, multi-meter, function generator) and test fixtures to insure complete and proper repair of each unit is paramount. Must be able to work in a team environment and be computer literate. 

ESSENTIAL DUTIES AND RESPONSIBILITIES  
Technicians will be required to perform good soldering and troubleshooting skill down to component level, and the use of troubleshooting test equipment (Oscilloscope, Multi-meter, and Function Generator). Must be able to work in a team environment and be computer literate. 

•    (90%) Bench level electronic and electro-mechanical repair tasks using industry standard trouble shooting, repair and soldering skills. 
•    (10%) Documentation of actions taken on each item and communication of completions, obstacles and concerns.
•    Verifying Part Numbers on All Units Processed  
•    Inspection, Cleaning and Testing of all Units
•    Isolate Unit Failures
•    Performing Repair of All Units 
•    Proper use of Shop Assets and Test Fixtures 
•    Power and Diagnostic Testing of All Units
•    Programming 
•    Support Quality Methods, Processes and Procedures
•    Support and Improve Quality of Final Product   
•    Support Development of Capabilities 
•    Processing of Pre-evaluation Units to ‘RTS’ Ready to Sell condition  
•    Proper Handling and Labeling on All Units 
•    Effective Time Management and Prioritization of Work
•    Proper use of IT systems
•    Provide your own Hand/Power tools
May be modified from time to time.  Other duties, tasks and work may be assigned. 

REPAIR TECHNICIAN LEVEL METRICS 
Performance Metrics are driven by the level chart 
Repair Technician Levels 
•    Level 1 = $25.3K Produced Monthly, $150.60 Hourly Minimum 
•    Level 2 = $33K Produced Monthly, $196.43 Hourly Minimum 
•    Level 3 = $49.5K Produced Monthly, $294.64 Hourly Minimum  
•    Level 4 = $66K Produced Monthly, $392.86 Hourly Minimum  
•    Level 5 = $82.5K Produced Monthly, $491.07 Hourly Minimum  
•    Level 6 = $99K Produced Monthly, $589.29 Hourly Minimum  
•    Level 7 = $115.5K Produced Monthly, $687.50 Hourly Minimum  
•    Periodic Aptitude Testing both written and Technical 
•    Producing between 45 to 60 jobs per month 
 

QUALIFICATIONS:  
•    Must understand the repair of Industrial Controls cycle; ability to understand the Radwell International repair of Industrial Controls cycle
•    Strong technical skills; ability to learn and understand Radwell repair of Industrial Controls processes and procedures
•    Required to bring your own tools as specified by the hiring manager

KNOWLEDGE & SKILLS REQUIRED
•    Strong Computer proficiency
•    Being able to multi-task
•    Ability to work at fast pace 
•    Ability to work independently
•    Detail oriented
•    Must possess good troubleshooting abilities
•    Demonstrated good soldering skills
•    Problem solving abilities
•    Good communication skills

EDUCATION & EXPERIENCE
•    High School Diploma or equivalent preferred
•    One to Three years related experience and/or training
•    Technical or Industrial product knowledge a plus

CERTIFICATES, LICENSES, REGISTRATIONS 
Technical School Certification (related field) preferred

PHYSICAL DEMANDS  
•    Occasional reaching/working overhead, stooping, kneeling, crouching or crawling
•    Frequent walking
•    Continuous standing and repetitive hand motion
•    Lifting requirements include occasional lifting up to 50 pounds, frequent lifting of up to 25 pounds and continuous lifting of up to 10 pounds

EMPLOYEE EVALUATION SUMMARY 
Employee will be evaluated on quantitative productivity levels regarding amount of repairs that result from actions, number of items processed/followed-up and related activity.  In addition to regular coaching, employee will receive the following written evaluations:

•    Introductory Review -- Will be written at approximately 80 days after employment and will be used to determine whether employee has sufficiently met and performed the job requirements, and will indicate whether employment will continue
•    Monthly Reviews – Employee will be given a brief written monthly review primarily focused on quantitative performance and measurement of activity
•    Annual Reviews – Employee will be given a formal regular annual review, which assesses productivity and demonstrated business skills and accomplishments for the previous period.

WORK SCHEDULE 
Work hours are typically 8:00am to 5:00pm and/ or 10:00am to 7:00pm, Monday through Friday, with one hour for lunch. Overtime work for each Saturday is scheduled and mandatory unless otherwise cancelled by senior management due to acceptable customer service levels and requirements.  Other overtime may be required if applicable and scheduled.  Adherence to attendance and coverage policies is expected to be followed diligently. Time off will be granted with proper formal notice in accordance with company policy.

WORK ENVIRONMENT 
The environment is a warehouse setting.  Dress attire is casual but professional in a warehouse setting.  All employees are required to wear “Radwear” (apparel with company logo) at all times once the initial supply (at company expense) has been received. Closed toed, hard sole heels are required.  Radwell ID Badge and Access cards must be worn at all times. Employees must adhere to all Radwell Safety Requirements at all times (see safety manual posted online).

EMPLOYER'S RIGHTS
This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description.  The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

Micro soldering, component recognition, troubleshooting

Micro soldering, component recognition, troubleshooting