QA Test Technician

JOB SUMMARY 
The primary duties of this position are to inspect, test, clean and label Industrial PLC Center Surplus items at point of sale. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 
•    Verifying Part Numbers on All Units Processed  
•    Inspection, Cleaning and Testing of all Units
•    Proper use of Shop Assets and Test Fixtures 
•    Power and Diagnostic Testing of All Units
•    Programming 
•    Support Quality Methods, Processes and Procedures
•    Support and Improve Quality of Final Product   
•    Support Development of Capabilities 
•    Performing Occasional Light Repair 
•    Processing of Pre-evaluation Units to ‘RTS’ Ready to Sell condition  
•    Proper Handling and Labeling on All Units 
•    Capture Estimated Parts and Labor Cost for Repairs
•    Effective Time Management and Prioritization of Work
•    Proper use of IT systems
•    Provide your own Hand/Power tools

May be modified from time to time. Other duties, tasks and work may be assigned.

Production Level Metrics 
Performance Requirements are defined and tracked on a Technician Level Program.  

•    Radwell International Technician Levels are Output Performance based and all Levels have an associated Minimum Dollars Per Hour Produced Requirement as defined below on this Level chart.  The Actual Dollars per Hour Produced is determined by a very basic math equation, Gross Dollars Produced before parts cost and adjustments divided by Total Hours Worked in payroll systems. It is very important that you maintain this mentioned Gross Dollars Produced Per Hour over the course of the year.

The following Level Chart defines the Dollars Per Hour Requirement as it pertains to your Level placement:

Level    Minimum Gross Volume Produced per Month    Produced Per Hour
1    $33K    $196.43
2    $55K    $327.38
3    $88K    $523.81
4    $115.5K    $687.50
5    $143K    $851.19
6    $170.5K    $1,014.88
7    $198K    $1178.57
  
•    Periodic Aptitude Testing both written and Technical
•    Minimum Requirement of Items Produced Per Day based on Department 
•    Maintain Warranty Percentage per ISO Requirements   

QUALIFICATIONS
Ability to troubleshoot to and solder components is required.  Use of hand and power tools.

KNOWLEDGE & SKILLS REQUIRED  
•    Strong Computer proficiency
•    Being able to multi-task
•    Ability to work at fast pace 
•    Attention to detail
•    Problem solving abilities
•    Good communication skills
•    PLC test abilities

EDUCATION & EXPERIENCE  
•    High School Diploma or equivalent preferred
•    One to Three years of Technical School Diploma or experience. 
•    Technical or Industrial product knowledge a plus

PHYSICAL DEMANDS  
•    Occasional sitting, reaching/working overhead, climbing or balancing, stooping, kneeling, crouching or crawling
•    Frequent walking
•    Continuous standing and repetitive hand motion
•    Occasional sitting, reaching/working overhead, climbing or balancing, stooping, kneeling, crouching or crawling
•    Lifting requirements include frequent lifting of up to 25 pounds and continuous lifting of up to 10 pounds

BONUS/COMMISSION PLAN 
Eligible for commission after successful completion of introductory 90 days. 

EMPLOYEE EVALUATION SUMMARY 
•    Introductory Review -- Will be written at approximately 80 days after employment and will be used to determine whether employment will continue
•    Monthly Reviews – Number of units shipped, repairs completed and warranties received and settled.
•    Annual Reviews – Review same as monthly reviews for year along with Strengths, areas for improvement, and Plans/Goals for upcoming year.

WORK SCHEDULE 
This is an hourly position.  Shift hours are typically 6:00am to 3:00pm, 8:00am to 5:00pm and/or 10:00am to 7:00pm, Monday through Friday, with one hour for lunch.  Overtime work for each Saturday is scheduled and mandatory unless otherwise cancelled by senior management due to acceptable customer service levels and requirements.  Other overtime may be required if applicable and scheduled.  Adherence to attendance and coverage policies is expected to be followed diligently.  Employee’s schedule may change due to business needs.  Time off will be granted with proper formal notice in accordance with company policy