Warehouse Associate

JOB SUMMARY

This position is responsible for closing all orders from the warehouse as well as Surplus Orders, Repairs, and RMA’s sent from the PLC Center QA Production Department

ESSENTIAL DUTIES AND RESPONSIBILITIES

·        Ensure items are clean, counts are correct, as well as conditions match the Pick Tickets

·        All previous Labels Removed except OEM labels

·        Monitor screens should have cardboard attached to prevent scratching

·        Cables need to be coiled and fastened with a cable tie before packaging.

·        Chip foam should be used to protect pins that could be easily bent

·        All repair orders must have a work report. All CSE needs to be accounted for prior to invoicing.

·         If Surplus/Repair & exposed circuitry is present, unit(s) enclosed in as small as possible protective ESD mylar bag(s)

·        If Surplus/Repair & exposed circuitry is not present, unit(s) enclosed in as small as possible protective pink bag(s)

·        Work with Order Resolution Associates on any discrepancies

·        May be modified from Time to time. Other duties, tasks, and work may be assigned.

METRICS AND MEASUREMENTS

Order Fulfillment Associates will be expected to maintain a goal attainment level of at least 100% based on the established performance metrics (TBD).  Failure to meet this minimum level of 85% for two consecutive months will result in MRS action.

SUPERVISORY RESPONSIBILITIES

·        n/a

QUALIFICATIONS:

§  Detail oriented

§  Computer literate

§  Some technical competency

KNOWLEDGE & SKILLS REQUIRED 

·        Computer proficiency

·        Ability to multi-task

·        Ability to work at a fast pace

·        Attention to detail

·        Problem-solving abilities

·        Good communication skills

EDUCATION & EXPERIENCE 

·        High School Diploma or equivalent preferred

·        Technical or industrial product knowledge a plus

PHYSICAL DEMANDS

·        Occasional sitting, reaching/working overhead, stooping, kneeling, crouching or crawling.

·        Some walking.

·        Frequent standing and repetitive hand motion.

·        Lifting requirements include repeated lifting of up to 10 pounds, frequent lifting of up to 35 pounds, and occasional lifting up to 100 pounds.

BONUS/COMMISSION PLAN

Eligible for commission after successful completion of introductory 90 days.

EMPLOYEE EVALUATION SUMMARY

§  Introductory Review -- Will be written at approximately 80 days after employment and will be used to determine whether employment will continue

§  Quarterly Reviews – Employees will be given a brief written quarterly review primarily focused on quantitative performance and measurement of activity.

§  Annual Reviews – Quarterly reviews will factor in as a big part of this process along with attendance, job knowledge, overall performance, and dependability.

WORK SCHEDULE

This is an hourly position. The schedule for this position is an 8-hour shift, Monday through Friday, with half hour lunch. Overtime work for each Saturday is scheduled and mandatory unless otherwise canceled by senior management due to acceptable customer service levels and requirements.  Other overtime may be required if applicable and scheduled. The employee is expected to report to work on time and adhere to accepted time-off policies. Additional and/or off-hour shifts may be required for production coverage.

WORK ENVIRONMENT

The environment is a warehouse setting.  Dress attire is casual but professional in a warehouse setting.  All employees are required to wear “Radwear” (apparel with company logo) at all times once the initial supply (at company expense) has been received. OSHA-approved back supports are recommended.  Closed-toe, hard-soled shoes must be worn at all times.  Safety shoes are recommended.  Radwell ID Badge and Access card must be worn.   Radwell Safety Policies must be always adhered to.

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