Accounts Receivable Coordinator

JOB SUMMARY:

Monday-Friday 8am-5pm

To perform all duties associated with the processing and recording of cash receipts and customer invoicing, on a daily basis.

ESSENTIAL DUTIES & RESPONSIBILITIES:

• Perform various functions to ensure accurate recording of cash and accounting transactions, in accordance with corporate procedures.
• Process and post daily accounts receivable payments to include: checks, credit cards, Pay Pal, ACH and wire transfers on a timely basis.
• Process credit card payments received through incoming calls or e-mails
• Prepare miscellaneous check or cash deposits.
• Reconcile cash receipts to deposit detail or settlement reports.
• Perform daily invoice procedure to distribute customer invoice via e-mail, fax or mail.
• Record debit and credit adjustments to customer accounts.
• Record and post returned merchandise and warranty credits refunds.
• Record credits to customer accounts from vendor payments.
• Issue customer refunds by credit card check, wire and PayPal
• Investigate credit card decline issues
• Respond to incoming calls and e-mail questions pertaining to Accounts Receivable.
• Complete forms requested by customer.(W-9, Certificate of Insurance, ACH enrollment forms ,etc.)
• Assist in various other office duties such as scanning, filing, or working on special projects.

METRICS:

Project and demand oriented as defined by the objectives set forth in the quarterly reviews and measured based on consistently meeting objectives, completion on time, accuracy and neatness of work, etc. Productivity is measured in attention detail, comprehensiveness and timely completion of duties.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

KNOWLEDGE & SKILLS REQUIRED:

• Prior exposure to Microsoft Systems
• Some knowledge of accounting
• Ability to work in a fast pace environment
• Detailed oriented
• Good communication and customer service skills

EDUCATION & EXPERIENCE:

• College degree, Associates or equivalent required
• Prior Accounts Receivable or accounting experience required

PHYSICAL DEMANDS:

Sitting, reaching and frequent walking

EMPLOYEE EVALUATION SUMMARY:

• Probationary Review – A written evaluation of the employee’s performance in accounts receivable is performed to determine permanent employment, typically done approximately 80 days after employment.
• Quarterly Evaluations – A quarterly written assessment are issued, which briefly describes the individual’s performance in this position.
• Annual Reviews – A more detailed review of the overall performance in this position, where the employee is rated and typically compensated in accordance with that rate.

WORK SCHEDULE:

• You are required to be at your workstation from 8:00am to 5:00pm Monday through Friday. There is a 1-hour lunch break each day, typically taken between 12:00pm and 1:00pm.
• Any overtime hours and or time -off must be requested and pre-approved by the Accounting Manager. Please see your employee handbook for accepted time off policies.

WORK ENVIRONMENT:

The environment is an office setting.  Dress attire is casual but professional in an office setting.  All employees are required to wear “Radwear” (apparel with company logo) at all times. Radwell ID Badge and access card must be worn at all times” and “Radwell Safety Policies must be adhered to at all times”

 COMPENSATION INFORMATION:

The recruiting base salary range for this full-time position is $47,840 - $52,000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible dependent on company's performance. 

Benefits: Radwell offers a comprehensive benefits package that includes health, dental, and vision coverage, for which employees contribute toward the premiums. The Company provides fully paid short- and long-term disability benefits, as well as $50,000 in Life and Accidental Death & Dismemberment insurance. These benefits, along with additional voluntary benefits offered through Unum, are available to all regular full-time employees beginning on their first day of employment. All employees are automatically enrolled at 3% into the Company’s 401(k) Plan on the first of the month following 90 days of continuous employment.  Employees are eligible for 15 days of PTO annually, which begin accruing on the start date and may be used immediately.  Radwell recognizes six Company-paid holidays: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.

EMPLOYER’S RIGHTS:

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other duties. You will be evaluated in part based upon your performance of the tasks listed in this job description. The employer has the right to revise this job description at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.