Credit & Collections Coordinator

JOB SUMMARY

Monday - Friday 8AM - 5PM

Enhance the administrative and accounting services in order to improve operational efficiency with better processes for internal controls, financial analysis and reporting.

ESSENTIAL DUTIES

Responsibilities include hands-on activities for the provision of proper and timely collection and reconciliation of customer receivable balances. 

·         Perform accounts receivable collection in accordance with credit and collection procedures and metrics.

·         Review aged trial balance reports and maintain customer contact as to collection efforts.

·         Prepare and record collection notes as to the result of customer contacts.

·         Research customer deductions, send statements and letters as required

·         Support inter-company sales staff on issues regarding credit holds, credit limits and payment terms and assisting with customer ID selections for PO’s. 

·         Monitor credit hold portal for release of orders continuously throughout the day

·         Maintain the integrity of all customer accounts assuring the Accounts Payable and Billing information is accurate

·         Perform other duties as assigned

May be modified from time to time.  Other duties, tasks and work may be assigned as required.

QUALIFICATIONS

•          Ability to work in a team and results oriented environment.
•          Competitive personality with a drive to exceed goals.
•          Advanced problem solving and persuasion skills.
•          Ability to work in a high paced environment
•          Ability to multi –task coupled with strong organizational skills.
•          A positive, enthusiastic attitude with the ability to communicate and establish relationships with customers effectively is required.

KNOWLEDGE & SKILLS REQUIRED 

• Strong Computer proficiency
• Excellent telephone and customer service skills
• Knowledge of Microsoft Office, Word, Excel
• Attention to detail
• Problem solving abilities

EDUCATION & EXPERIENCE  High School Diploma or equivalent required

• Further degree study preferred but not required
• At least 2 years of previous commercial credit and collections experience required
• AR experience preferred

PHYSICAL DEMANDS 

This is an office job and entails the physical demands associated with operating a telephone and computer (viewing monitor, keyboard, and mouse). Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

COMPENSATION:

• The recruiting base salary range for this full-time position is $53,610 - $59,560 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible, with a target bonus percentage that provides an opportunity to earn even more based on your performance