Administrative & Sales Support Specialist

Administrative & Sales Support Specialist
MVA Supply | Branch Operations
Full-Time | Hourly | On-site
Schedule: Monday–Friday – 8:00am to 5:00pm
11925 West I-70 Frontage Road, North Suite 500, Wheat Ridge, CO

The Administrative & Sales Support Specialist plays a vital role in ensuring the smooth and efficient processing of sales orders and supporting branch operations. This position handles order entry, inventory coordination, customer communication, and basic administrative and accounting tasks to support a seamless sales cycle and positive customer experience.

Key Responsibilities
• Enter sales orders accurately and efficiently into company systems (e.g., P21)
• Process credit card orders received via email
• Confirm packing lists and ensure order accuracy
• Manage Return Merchandise Authorizations (RMAs) and related documentation
• Download and manage inventory reports including stock purchase orders and daily sales
• Monitor inventory levels and assist with discrepancy resolution
• Support cycle counts and physical inventory activities
• Respond to customer inquiries via phone and email
• Assist will‑call customers with order pickup
• Provide timely and accurate customer quotes
• Check, sort, and distribute incoming mail
• Copy and mail checks; scan vendor purchase orders and invoices to Accounts Payable
• Scan eBay purchase orders to Accounts Payable
• Perform customer and vendor account maintenance
• Assist with payroll-related reporting tasks
• Support collections efforts and follow up on outstanding payments
• Generate and distribute daily sales reports
• Create weekly quote lists
• Verify salesforce data and related sales information
• Perform other duties, tasks, or work as assigned

Metrics
• Order entry accuracy
• Timeliness of order processing
• Responsiveness to customer inquiries
• Efficiency in resolving order-related issues
• Accuracy of inventory records

Qualifications
• Proven experience in order entry, customer service, or administrative support
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills
• Ability to perform effectively in a high‑volume, fast‑paced environment
• Ability to collaborate effectively with team members
• Strong computer proficiency

Knowledge & Skills Required
• Proficiency in Microsoft Office, particularly Excel
• Experience with ERP systems (P21 preferred)
• Ability to work independently and as part of a team
• Strong multitasking and prioritization skills

Education & Experience
• High School Diploma or equivalent required
• Associate’s degree in Business Administration or related field preferred
• 1–2 years of experience in order entry, customer service, or sales support preferred

Benefits
• Medical, dental, and vision coverage
• 10 PTO days
• 5 paid sick days
• Paid company holidays
• Company‑paid short‑term and long‑term disability
• Company‑paid life insurance
• 401(k) with company matching

Work Schedule
Standard hours are Monday through Friday, 8:00am to 5:00pm. Overtime may be required based on branch needs and must be approved in advance by management.

Employer’s Rights
This job description does not list all job duties. Management may assign additional responsibilities as business needs require. Employment is at will.

MVA Supply is an equal opportunity employer.