Human Resources Generalist

JOB SUMMARY

The HR Generalist plays a key role in supporting various human resources functions within the Canadian operations. This position involves handling a wide range of HR responsibilities, including recruitment, onboarding, employee relations, benefits administration, and HR compliance. The HR Generalist serves as a point of contact for employees and management, providing guidance, support, and administration of HR policies and procedures to ensure a positive work environment and compliance with provincial employment laws and regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Coordinate the recruitment process, including job postings, resume screening, scheduling interviews, and conducting background checks and reference checks.
• Facilitate new employee onboarding and orientation activities, including completion of paperwork, introduction to company policies, and provision of necessary training and resources.
• Address employee inquiries and concerns regarding HR policies, benefits, and employment matters, providing guidance and support as needed.
• Assist with resolving employee relations issues, conflicts, and disciplinary matters in collaboration with HR management and department supervisors.
• Administer employee benefits programs, including health insurance, pension plans, and other fringe benefits, ensuring accurate enrollment, eligibility, and compliance with plan provisions.
• Serve as a liaison between employees and benefits providers, assisting with benefit inquiries, claims resolution, and annual open enrollment processes.
• Maintain up-to-date knowledge of provincial employment laws and regulations, ensuring HR policies, practices, and procedures comply with legal requirements.
• Assist with HR audits, compliance reporting, and documentation to ensure adherence to regulatory standards and mitigate legal risks.
• Manage HRIS (e.g., ADP WFN) data entry, employee records maintenance, and HR document management, ensuring accuracy, confidentiality, and compliance with data privacy laws.
• Prepare HR-related correspondence, reports, and documentation, such as employment contracts, offer letters, and separation agreements.

METRICS

Project and demand oriented as defined by the objectives set forth in the monthly reviews and measured based on meeting objectives, completion on time, accuracy and neatness of work, etc.

Specific Metrics Include:

1. Must ensure all documents have a digital copy and have been uploaded to the cloud
2. Must have interview packets and new hire packets assembled at all times
3. Must submit HR Action forms for shift changes and rate promotions (same job), etc. to HR Generalist
4. Must meet deadlines for assigned tasks and projects, as indicated in the monthly review goals.
5. Must issue Transfer/Promotion alerts and submit HR Action forms, offer letters and job description for all transferred/promoted employees and or employment status change (PT to FT, FT to PT) to the HR Manager by Noon on the Wednesday previous to the effective date (typically the following Monday); must update the Transfer/Promotion & employment status change spreadsheet in the HR folder Drive by the Friday of each week

SUPERVISORY RESPONSIBILITIES

This position has no direct reports.

QUALIFICATIONS

·       Strong understanding of HR principles, practices, and procedures, with knowledge of provincial employment laws and regulations.

·       Excellent interpersonal and communication skills, with the ability to interact professionally with employees at all levels.

·       Solid organizational and time management skills, with the ability to manage multiple priorities and meet deadlines.

·       High attention to detail and accuracy in documentation and data management.

·       Ability to maintain confidentiality and handle sensitive information with discretion and integrity.

·       Proficiency in Microsoft Office (Word, Excel, PowerPoint); experience with ADP Workforce Now is an asset.

EDUCATION & EXPERIENCE 

• Diploma or degree in Human Resources, Business Administration, or a related field.
• Minimum 3 years of experience in human resources roles, with demonstrated exposure to HR functions such as recruitment, employee relations, benefits administration, and HR compliance.

CERTIFICATES, LICENSES, REGISTRATIONS  

• CHRP designation (or in progress) preferred

PHYSICAL DEMANDS 

This is an office job and entails the physical demands associated with operating a telephone and computer (viewing monitor, keyboard, mouse).

BONUS/COMMISSION PLAN

No commission or bonus plan currently in place

EMPLOYEE EVALUATION SUMMARY

·       NA- CO-OP Position

WORK SCHEDULE

You are required to be at your workstation from the start of your shift to the completion of your shift Monday thru Friday 8.00 am – 5.00 pm. Any overtime and or time-off must be requested and pre-approved by the Manager of Human Resources

WORK ENVIRONMENT

The environment is a professional open office environment. It may be necessary from time to time to go to other office, plant and inventory warehouse environments relative to the requirements of the position.

Dress attire is casual but professional in an office setting.  All employees are required to wear Radwell access card and “Radwear” (shirt with company logo) at all times once the initial supply (at company expense) has been received.  Radwell ID Badge and Access card must be worn at all times.  All employees must adhere to Radwell’s Safety Policies at all times.

Required Experience

EDUCATION & EXPERIENCE

• Diploma or degree in Human Resources, Business Administration, or a related field.
• Minimum 3 years of experience in human resources roles, with demonstrated exposure to HR functions such as recruitment, employee relations, benefits administration, and HR compliance.