JOB SUMMARY

Monday-Friday, 8am-4:30pm

This position will be responsible for completing multi-level tasks in a professional and timely manner and will assist with light client services duties. The ideal candidate will present a confident and professional attitude and image.

ESSENTIAL DUTIES AND RESPONSIBILITIES 
• Greeting guests, providing in-person and telephone support for service teams
• Coordination of the guest calendar and conference room use, for guests and staff.
• Manage office and kitchen maintenance requests, cleanliness, and supplies.
• Manage vendors required for upkeep of the office (office cleaners, delivery drivers, etc.)
• Daily order processing from start to finish includes bill of lading and fulfillment.
• Drop ship order tracking and processing.
• Close out drop shipments in the CRM and ERP systems.
• Follow ups & resolutions on any orders sent in for invoicing where questions arise.
• Purchasing – including shop/office supplies and facility needs.
• Moving sales orders in the ERP system to current account period for purposes of editing.
• Update job numbers in ERP system, HR & Payroll tool, physical job log along with the
shop manager and operations manager.
• Assist managers with documentation, RMA processing, tracking, test reports and
invoicing needs. Liaise with Operations manager to generally oversee the day-to-day
needs of the office, serving as the building maintenance liaison.
• Manage hardware requirements (replacements, new orders, repairs), including office
connectivity issues.
• Keep track of all items relating to office including vehicle & trailer registrations, posted
signage in the breakroom, OSHA incident reporting, ETC.
• Interact and collaborate with internal cross-functional teams as needed. Perform data
entry and general office/administrative support duties as needed.
• Other duties as required.

QUALIFICATIONS
• Good understanding of Procurement, Facilities, Security and Travel processes
• Strong network of vendors and service providers with extraordinary vendor mgmt. Skills
• Proficient in Microsoft Office. Excel experience preferred. Experience with Salesforce and Netsuite preferred.

KNOWLEDGE & SKILLS REQUIRED
• Excellent time management skills and ability to multi-task & prioritize work.
• Hands on to detail and problem-solving skills.
• Strong organizational and planning skills in a fast-paced environment.

EDUCATION & EXPERIENCE
• High school diploma or equivalent.
• Seasoned with Office Administrator responsibilities, systems, and procedures.

PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Reasonable
accommodations may be made to enable individuals with disabilities to perform the
essential functions.
• Continuous sitting and repetitive hand motion
• Lifting requirements include occasional lifting of up to 10 pounds.

WORK SCHEDULE
Hours are 8:00am to 4:30pm. You are required to be at your workstation from the start of your
shift to the completion of your shift Monday thru Friday.