Road Service Patrol

• Generous remuneration package, including shift penalties + 5 weeks leave every 9 months
• Company provided vehicle, tools, PPE & uniform + start from home options
• Multiple permanent full-time positions starting Monday 4^th May 2026

An exciting opportunity has become available for you to join an SA icon and provide professional assistance to our Metropolitan Adelaide members and commercial customers, who experience the inconvenience of an unexpected breakdown. This role will be ideal if you enjoy providing exceptional customer service and have good diagnostic skills to help our members get back on the road. You will:

• Carry out roadside repairs and diagnosis using your automotive knowledge and skills.
• Provide appropriate member solutions while maintaining exceptional customer
• Be prepared, focused and courteous with every customer interaction and conduct yourself in a professional and efficient manner.
• Promote all RAA Services and Product offerings when appropriate.
• Receive the satisfaction of providing essential road service to our community within a time of need.
• Plus much more.

About you  

You are a confident and passionate self-motivated individual who enjoys working in a high performing culture. You’re passionate about helping our community (and members) and want to make a difference.

At RAA we hire on cultural add first and technical fit second, however, to be successful in this role you will also need:

• Minimum trade level Certificate III in Automotive - Mechanical or Electrical (Mandatory)
• Automotive industry background with a track record of exceptional customer service
• Knowledge of vehicle operation, components, and current-day diagnostic practices with a variety of makes & models of vehicles
• Ability to work shift work
• Current ‘Class C’ drivers licence essential
• Must be physically fit to work in all environments, have excellent time management skills, take pride in your work and presentation
• Outstanding attention to detail along with excellent verbal and written communication skills
• Be an innovative thinker with the ability to multi-task and manage competing priorities

We pride ourselves on ensuring our staff succeed, and as such, RAA will provide a thorough and structured training program. The role will be commencing Monday 4^th May 2026 which will include 5 weeks full-time training.

About us

Established in 1903, RAA has grown up alongside South Australia - and for more than 120 years, the community has trusted us to have their back. Known for our iconic road service and insurance, we now support over 830,000 members across travel, energy, solar and battery solutions, EV charging and more. And we don’t just deliver services, we stand up for what matters, advocating for safety, wellbeing and a stronger future for our state.

Our purpose is simple: be better for our members and better for our community. Guided by our values — Member Obsessed, Doing the Right Thing, Delivering Together and Courageously Challenging. We’re one of SA’s most trusted brands and biggest employers, with 1,100+ people. We’re on a mission to be the #1 employer of choice, creating an inclusive, supportive workplace where our people feel empowered to make a real difference, every day.

Benefits

We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include:

• RAA funded Drivers Licence
• Enjoy the benefits of shift work on a rotating roster (6 weeks advanced notice) + 5 weeks leave every 9 months
• Company provided uniform, PPE, and the use of fully equipped tool of trade company van
• Free RAA premium road service
• Access to our Member Benefits program
• Generous discounts on all RAA products
• Ongoing Training & Development opportunities and a Study Support Program
• Wellbeing facilities and Corporate Health Insurance Plan

To be part of something bigger and work for a passionate South Australian organisation with members at heart click ‘Apply’ to submit your application by: 9.00am Wednesday 1^st April 2025.

We pride ourselves on ensuring our staff succeed, and as such, RAA will provide a thorough and structured training program on commencement.

You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA.

We are committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, First Nations Peoples, members of the LGBTIQA+ community and people from culturally diverse backgrounds.

Required Experience