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Senior Infrastructure Engineer



Category

Current Vacancies

Job Location

Mile End

Tracking Code

3101-465

Position Type

Full-Time/Regular

  • Join SA's Iconic RAA
  • Flexible Work Arrangements
  • Fixed Term | Full Time 

 

Looking for a chance to take your IT infrastructure expertise to the next level within a high-performing Technology team? This is your opportunity! 

 

As a Senior Infrastructure Engineer, you will play a pivotal role in managing on premise and Azure cloud servers, storage, security, and backup/recovery solutions. You’ll provide subject matter expertise, support operational excellence, and contribute to the ongoing enhancement of our technology environment. 

 

Your responsibilities will include:  

  • Assist in developing, reviewing, and maintaining technical design standards and policies for infrastructure and cloud solutions.  

  • Document solutions, define scopes of work, estimate resources, and coordinate implementation of complex projects. 

  • Proactively monitor, troubleshoot, and remediate alerts, events, and incidents. 

  • Plan, implement, and test upgrades and patches following change management processes.  

  • Collaborate with third-party service providers, manage vendor support activities, and escalate issues as required to ensure reliable technology operations. 

 

About You: 

You are a proactive, detail-oriented IT professional who thrives in a complex, fast-paced environment. You enjoy problem-solving, providing reliable technology solutions, and building strong working relationships with peers and vendors. You’ll also bring: 

  • A tertiary qualification in IT, Computer Science, or a related field.  

  • Proven experience managing servers, storage, backup/recovery, and cloud infrastructure in medium to large enterprise environments. 

  • Experience supporting and maintaining Azure, MS365, VMware, and enterprise infrastructure solutions. 

  • Strong technical knowledge across on premise and cloud environments, including Citrix and load balancing solutions. 

  • Strong analytical, problem-solving, and troubleshooting skills. 

 

About us 

We’re proud to be one of South Australia’s most iconic brands, trusted by members for more than 120 years. SA born-and-bred, RAA might be best known for our road service and insurance products, but we’re excited to be continuously diversifying to better help our members and community.  

Our goal? To make life better for South Australians. That’s why we’re proud to offer a range of services to our 820,000+ members, including travel, energy, solar and battery, electric vehicle charging, our RAA Rewards program and more. With motoring still a priority, we’re just as passionate as we were in 1903 about road safety, advocating for a safer SA into the future.  

We’re also one of the state’s largest employers, with more than 1100 employees working across our local sites at Mile End, RAA Place (CBD) and Adelaide Airport and our many retail and travel shops. With new office spaces in the city and city fringe in the works, and a buzzing people-first culture, we’re proud to be the State’s #1 Employer Brand. 

 

Benefits  

We love our people at RAA and believe our employees should be rewarded for being a part of the RAA family. Some of our employee benefits include: 

  • Free RAA premium road service  

  • Access to our RAA Rewards Program   

  • Generous discounts on all RAA products  

  • Flexible work arrangements 

  • Ongoing Training & Development opportunities and a Study Support Program 

  • Wellbeing facilities and Corporate Health Insurance Plan 

 

How to apply

To be part of something bigger and work for a passionate South Australian organisation with members at heart click ‘Apply’ to submit your application by 9am Monday 10th November.  

You'll need to provide evidence of your eligibility to work in Australia and we'll also need you to undertake a police check before you can work with us at RAA. 

 

We are committed to building a workplace that’s diverse and inclusive, where employees are embraced for their unique qualities and valued for their contributions. We believe a diverse and inclusive workplace brings out the best in everyone and helps us to give our members better service. That's why we encourage applications from everyone, including people living with disability, job seekers of all ages, First Nations Peoples, members of the LGBTIQA+ community and people from culturally diverse backgrounds. 

 

Apply

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