About Us

Patient-Centered Outcomes Research Institute (PCORI) has retained Human Capital Consultants to assist with the search for the Employee Relations Senior Advisor. Qualified and interested candidates should apply through PCORI’s career page at PCORI.org/about/careers-pcori or directly to Human Capital Consultants website at https://www.humancapitalllc.com. 

This is an exciting position for someone with experience establishing employee relations resources with a background specifically managing Employee Relations and HR Operations. In this role, you will lead the adaptation, implementation, and management of the Employee Relations and HR legal compliance practices within the PS&S (People Strategy & Services) division. This involves managing all employee relations issues; primary POC (Point of Contact) for conducting or facilitating ER (Employee Relations) reviews, investigations, reviewing, drafting, editing, and finalizing HR policies, procedures, and protocols; developing SOPs (Standard Operating Procedures) for the area; and identifying tools to streamline and automate manual processes. The position will report to the Chief People Officer (CPO).

The Patient-Centered Outcomes Research Institute (PCORI) is an independent nonprofit organization authorized by Congress in 2010. Its mission is to fund research that will provide patients, their caregivers and clinicians with the evidence-based information needed to make better-informed healthcare decisions. PCORI is committed to continually seeking input from a broad range of stakeholders to guide its work.

JOB DUTIES AND RESPONSIBILITIES:

Take the lead on managing or facilitating all ER issues, reviews and investigations. 

• Leverage your experience, skills, creativity, and knowledge to incorporate current, best in class ER 
  and HR compliance strategies appropriate for PCORI and that aligns with the PS&S long-term 
  vision. 
• Utilize successful project management approaches, tools, templates, and resources to keep the ER 
  and HR project on track; provide regular updates to the CPO and broader PS&S team; and clearly 
  communicate progress, achievement of milestones and issues along the way. 
• Train the HRBPs (Human Resource Business Partners) on the developed ER processes, practices, 
  protocols, and tools. 
• Partner with Senior Project Manager, Business Requirements to assess how the systems can be 
  used to enhance tracking, automate processes, and improve efficiencies just to name a few. 
• Liaison between PS&S and the Office of the General Counsel as it relates to managing and 
  completing all ER issues, policies and procedures and compliance needs. 
• Will be the main point of contact with the Office of the General Counsel for PS&S relating to ER 
  matters. 
• Will attend department and division leader meetings, support broader PS&S projects as needed, 
  and complete any other related ad hoc tasks that may need to be completed. 

Incumbent(s) in this position may be required to perform other duties and special assignments not specifically stated above.

 Statements outlined in this section are designated as essential job functions in accordance with the Americans with Disabilities Act of 1990.

The Employee Relations Senior Advisor should have a wide breadth of HR knowledge, experience, and 
expertise in Employee Relations Management and Performance Management. In addition, they must 
have the following: 

• Effective advisory, presentation, and collaboration skills. 
• Strong project management and analytical skills. 
• Attention to details, sound judgment, and decision-making skills. 
• Ability to synthesize and summarize information and situations succinctly and with clarity. 
• Sound judgment when working through complex issues. 
• Ability to analyze, problem solve, and clearly communicate observations and recommendations.
• Ability to prioritize workload, handle multiple tasks, and meet deadlines. 
• Strong interpersonal skills, with the ability to influence and communicate at all levels of the 
  organization.

• Experience in the design, planning, and/or development of an effective ER practice. 
• Experience leading and managing employee relations investigations and reviews, performance 
  issues and consulting on disciplinary issues and activities. 
• Experience with federal and state laws and helping to handle legal compliance practice applicable 
  to human resources/human capital needs. 
• Experience in writing, reviewing, policies and creating presentations for senior leaders
• Demonstrated experience handling confidential and sensitive data amidst critical business 
  processes. 
• Attention to detail, critical thinking skills, and ability to create and present to senior leaders.
• Advanced skills in MS Office, including PowerPoint and Excel. 

Minimum Qualifications 

• Solid working knowledge of the principles and practices of employee and labor relations 
• In-depth knowledge and application of federal, state, and local labor and employment law and 
  regulations. 
• Demonstrated experience in developing and executing programs that measurably impact positive 
  employee relations. 
• MS Office applications. 

Preferred Qualifications 

• 10+ years of experience with a combination of Human Resources Management, HR Business 
  Partnering, Employee Relations, Performance Management and Project Management experience.
• Previous ombudsman experience 
• Project Management tools. E.g. Asana Strong understanding of the importance of confidentiality 
  and employment laws. 
• BA/BS degree or equivalent experience.

Compensation and Benefits

Salary Range: $135,616 – $169,521

The above range represents the salary or hourly pay range expected for the position; however, final offers are based on several factors such as the position’s responsibilities; the candidate’s experience, education, and skills; location; travel required; and current market conditions. 

Subject to the terms and conditions of the applicable plans then in effect, eligible employees may participate in PCORI-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee’s eligible dependents.

 Conflict of Interest

PCORI wants to ensure that prospective employees are aware of its conflict-of-interest policies so that employment deliberations take into consideration this aspect of PCORI employment. PCORI requires all PCORI employees to disclose upon commencement of their employment and on an annual basis all individual and close relatives financial, business, and personal association with the potential to bias or that have the appearance of biasing one’s decisions relating to PCORI. All disclosures made by employees are made publicly available on PCORI’s website. Disclosures must include all financial, business, and personal associations with any health or healthcare-related organizations. Disclosures should include all associations with any other organizations that have the potential to bias or that have the appearance of biasing one’s decisions relating to PCORI, including but not limited to vendors or other third parties with whom PCORI has a contract or that PCORI has funded. For more information, please visit PCORI-Conflict-of-Interest-Policies-Outside-Employment-Policy.pdf

PCORI conducts background checks on all applicants.

PCORI recommends all members of the PCORI workforce adhere to the CDC recommendations regarding staying up to date on COVID-19 vaccination.   

PCORI’s Commitment to Diversity, Equity, and Inclusion:

PCORI is an equal opportunity employer committed to diversity both internal and external to the workplace. You can learn more about our commitment to diversity, equity, and inclusion here.  All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other basis protected by law.

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