Vice President of HR Service Delivery
Human Resources
By joining Numotion, you will be a part of the nation's leading provider of Complex Rehabilitation Technology. Numotion is helping thousands of people with individually configured, medically necessary mobility products and services. From manual and powered wheelchairs to disposable medical supplies that serve unique medical and functional needs, we are improving the lives of people with disabilities by enabling them to actively participate in everyday life. Maintaining our standing as the industry leader in CRT comes from having a workforce with a diverse mix of minds, backgrounds and experiences, and we are committed to cultivating an inclusive work environment based on open dialogue, active listening and ongoing definitive actions.
JOB PURPOSE:
The Vice President of HR Service Delivery will lead our HR Operations, providing strategic oversight and execution expertise on HR systems, talent acquisition, talent management, and learning and development. This position is a key partner to HR Business Partners and senior leadership, responsible for operational excellence across the full employee lifecycle, optimizing our HR technology and delivering a more integrated, solution-focused employee experience.
The pay range for this position is $165,000-190,000 annually with opportunity for an annual bonus. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location.
KEY RESPONSIBILITIES:
§ Provide thought leadership and executive oversight across all HR operational functions, including talent acquisition, talent management, learning and development, and HR systems.
§ Advance strategic vision of our end-to-end talent acquisition strategy aligned with workforce planning, ensuring recruiters and coordinators have the tools, frameworks, and capabilities to deliver consistent, high-quality hiring outcomes.
§ Lead the development and execution of enterprise-wide talent management and development initiatives, including performance management, succession planning, and career pathing, ensuring alignment with organizational goals and measurable impact on workforce capability.
§ Define and oversee the company’s learning and leadership development strategy, establishing the infrastructure and programs to accelerate skill development and prepare future leaders.
§ Ensure compliance with regulatory requirements through strategic oversight of mandatory training programs, policy adherence, and audit-ready documentation.
§ Champion Numotion D&I pillars by successfully embedding inclusive practices across the employee lifecycle and fostering a culture of belonging and equity.
§ Establish and maintain rigorous controls for payroll and HR data processes, ensuring data integrity, accuracy, and compliance across all processes and systems.
§ Lead the evaluation, negotiation, and management of HR technology vendors and systems, optimizing performance, cost-efficiency, and alignment with evolving business needs.
§ Partner with HR Business Partners and Centers of Excellence to deliver key annual HR programs, including talent reviews, compensation planning, engagement surveys, and change management initiatives.
§ Drive HR due diligence and integration planning for M&A activity, ensuring seamless alignment of people, processes, and culture.
§ Serve as a strategic change agent, leading high-impact projects and transformation initiatives that enhance organizational agility and employee readiness.
§ Build and lead a high-performing HR team, fostering a culture of innovation, collaboration, inclusion, and continuous improvement.
§ Maintain a forward-looking perspective on industry trends, leveraging insights to inform strategy and lead proactive change.
§ Model and promote leadership behaviors aligned with Numotion’s mission, values, and principles, upholding the highest standards of confidentiality, integrity, and service excellence.
§ Adhere to employee or customer confidentiality and comply with Numotion’s policies and federal regulations.
§ Provide excellent customer service for all internal and external customers of the operations at all times. Provide solutions for customer concerns and continually focus on customer service as our top priority.
§ The above duties and responsibilities are not an all-inclusive list but rather a general representation of the duties and responsibilities associated with this position. The duties and responsibilities will be subject to change based on organizational needs and/or as deemed necessary by management
REQUIRED QUALIFICATIONS, SKILLS, AND EXPERIENCE:
§ Bachelor’s degree in related field or equivalent combination of education and experience, with significant responsibility for Human Resources, Talent Development and/or Operations
§ Minimum of 10 years operational management experience, with responsibility for:
o Management and development of teams
o Leadership and organizational development
§ Proficient with utilizing recruitment-oriented software (ATS), payroll systems, and learning management systems (LMS)
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- Ability to balance a strategic focus with a strong orientation towards process improvement and an analytical, detail-oriented perspective
- Solid critical thinking and problem-solving skills
§ Ability to travel within US as needed
PREFERRED COMPETENCIES AND QUALIFICATIONS:
§ Results oriented – has driven consistent results over time by leading and working with multiple levels and areas of an organization.
§ Forward thinking – identifies current trends and uses to develop macro-level strategies and efforts to address.
§ Proven ability to act as a change agent and change embracer within a rapidly changing environment.
§ Demonstrated ability to thrive in a matrixed environment, working with cross functional team members.
§ Exceptional relationship building skills, enabling you to build trust quickly and collaborate across functional levels, to get aligned around the execution of shared goals.
§ Ability to develop and execute multiple priorities and approaches to meet objectives
§ Superior communication skills, both written and verbal, to effectively address all levels within the organization
§ Knowledge of MS Word, Excel, PowerPoint and Outlook
§ Experienced project management skills in leading cross-functional teams
PHYSICAL WORK REQUIREMENTS:
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
§ Must be highly mobile, able to access all areas of the premises;
§ Ability to concentrate and remain focused while handling multiple tasks, responsibilities and projects;
§ Ability to work over eight hours in a work day, and over 40 in a work week as necessary;
§ Ability to give understandable written and verbal instructions
§ Is frequently required to use hands to finger and reach with hands and arms;
§ Must be able to perform bending, twisting, stooping, reaching and lifting equipment of at least 20 pounds.
At Numotion, we offer competitive compensation packages, including medical, dental and vision insurance, short-term and long-term disability, a 401k, and life insurance. Numotion is an equal opportunity employer. We strive for a workplace that reflects the communities we serve and do not tolerate discrimination against our employees, customers, and partners regardless of ethnicity, disability, gender identity, sexual orientation, religion, age, citizenship, marital or veteran status. Numotion is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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