Skip Navigation

Residence Hall Manager


Salaried Staff

Job Location

1701 E. Front Street, Traverse City, MI, MI

Tracking Code


Position Type


Northwestern Michigan College

Job Title:
         Residence Hall Manager

Department:    Residence Life

Reports To:     Associate Dean of Campus and Residence Life

Posted: 9/27/2021

Starting Salary:   $34,789.00 (Level 1, Grade 9 on the Staff Salary Schedule) plus room, utility (including internet and cable), board while school is in session will be paid by NMC for this position. 


Excellent benefits package, including medical, dental, vacation, paid sick leave, and tuition benefit. This position is eligible for an additional 5% relocation bonus ($1,739.45). For more details about benefits, go to and click on Salaries and Benefits, or request a copy from the Office of Human Resources.


Job Summary:

This position provides academic support to housing students, helping them achieve success in their academic goals by providing lifelong learning opportunities outside of the classroom, and supporting the department through idea generation and implementation of a “Living/Learning Community.” This position also has management responsibilities over campus life activities.

This position is required to live and work in the NMC on-campus housing with a semi-furnished apartment with room and utilities included covered year-round with meal plan provided during fall and spring semesters. This position requires being on-call, evenings, weekends, and holidays. 




  • Bachelor's degree
  • Two or more years of residence life leadership or related experience
  • 2 years required experience with Google docs, Microsoft Office with strong written and oral communication skills
  • Valid, unrestricted Michigan Drivers license or ability to obtain by start date



  • Demonstrated ability to respond in crisis, emergencies, and issues in a college residence hall or apartment setting
  • Successful record of recruiting, training, and supervising an inclusive diverse staff
  • Experience in higher education
  • Experience with or knowledge of student governance/councils


(Critical) Creates and implements academic programming for Residence Life student activities.


(Critical) Assists in the management and overseeing of residence halls as directed by the Associate Dean of Campus and Residence Life.


(Critical) Interviews, hires, and manages the summer crew and front desk staff and provides training for summer crew, and meets summer client needs as required.


(Critical) Rotates evening duties with Associate Dean of Campus and Residence Life and responds to emergencies and crises as needed.


(Critical) Supervises others in accordance with NMC's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding, recognizing employees; addressing performance problems or gaps.


(Critical) Advise Residence Life Council for the respective facility.  Residence Hall Manager and guests/visitors must adhere to the policies of Northwestern Michigan College and Residence Life Hall policies pertinent to the facility.



(Critical) Conducts in-service trainings with Resident Assistants and student employees every semester or as needed throughout the academic year.


(Critical) Serves as academic support for East Hall students with coordination with the Academic Advising Center.


(Critical) Maintain frequent and individual contact with RAs at least a minimum of two one on one meetings with each Resident Assistant per month.


(Very Important) Provides support and coordinates resources for students having academic difficulties and/or students who have obtained less than a 2.0 grade point average.


FOUNDATIONAL COMPETENCIES: Essential for all NMC employees

  • Ethical behavior and integrity
  • Commitment to quality service, responsible stewardship, continuous improvement
  • Agility/adaptability/tolerance for ambiguity
  • Accountability/personal responsibility
  • Commitment to lifelong learning
  • Create/Contribute to a culture of innovation and thoughtful risk-taking
  • Collaboration/Team work
  • Value all people



Supervises others in accordance with NMC's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding, recognizing employees; addressing performance problems or gaps.

Subordinates Direct: 15

Leadership Scope:

Supervises a single work unit within a department, or is an intermediate-level professional individual contributor.



  • Establish work schedules Instruct and train others Interview candidates
  • Provide guidance and stability Guide or facilitate projects Lead by example
  • Assign work activities Plan work



Tools and Equipment:

Automobile      GSuite

Banner MS Excel ADP

Copy Machine MS Word

Desk Top Computer    Telephone


Work Environment:

Lifting Activities                         Weight                        Frequency

Most Frequently Lifted Object  20 - 29 lbs.                   Several times per week Heaviest Object Lifted                                                    50 - 75 lbs.                        Occasionally

Repetitive Arm Movement Continuously Bending: Several times per day

Crouching: Several times per day
Gripping: Continuously

Kneeling: Several times per day
Leg Movement: Continuously
Sitting:  Several times per day
Standing: Several times per day


Other Physical Demands:
Exposure to cold
Exposure to humidity
Exposure to noise
Exposure to wind
Irregular working hours
Travel (less than 10%)

Talking Continuously Typing Continuously

Walking Several times per day Writing Several times per day


Mental Demands:

Complicated Planning

Exercising Independent Judgment Minimal Guidance or Direction Performing Multiple Functions/Activities Persuading Others

Rapid Decision Making


Other Challenges:

Protecting the physical safety of others
Risk of life


Contacts with Others


Internal Contacts



Employees in your own work unit or department

Direct Activities


Employees in your function

Direct Activities


Managers in your function

Interact with or advise


Senior executives in your function

Interact with or advise


Employees in departments outside your function

Interact with or advise

Several times per week

Managers in departments outside your function

Interact with or advise

Once per week

Senior executives outside your function

Interact with or advise


External Contacts



Federal/State Regulatory and Compliance Authorities

Share Information



Interact with or advise





This is a salaried, full-time, 40+ hour per week position. This position requires holidays, evenings, and weekends. Must live and work on campus and requires on-call responsibilities. This position requires a 15-minute radius when on call. 



Applications submitted by 8:00 am October 20, 2021, will receive first consideration. Applications must be submitted online at   For assistance call 231-995-2612 or 1-800-748-0566 x52612 or email .


Non-Discrimination Policy Notice

Northwestern Michigan College is committed to a policy of equal opportunity for all persons and does not unlawfully discriminate on the basis of race, color, national origin, religion, disability, genetic information, height, weight, marital status or veteran status in employment, educational programs and activities and admissions.

Michigan Law requires that a person with a disability or handicap requiring accommodation for employment must notify the employer in writing within 182 days after the need is known.


Special Instructions to Applicants

Please attach cover letter and resume., Please submit a cover letter with your application. Official transcripts will be required of all finalists. Please email to or mail to: Northwestern Michigan College Attention: Human Resources 1701 E Front Street Traverse City, MI 49686

This position is located at 1701 E. Front Street, Traverse City, MI, MI. View the Google Map in full screen.