Associate Registrar

Job Location

221 S. Quarterline Rd., Muskegon, Michigan

Tracking Code

813-262

Position Type

Full-Time/Regular

Muskegon Community College

Muskegon Community College is a center for lifelong learning that helps people attain their educational goals by offering programs that respond to individual, community, and global needs. MCC is an associate degree-granting institution of higher education and an applied technology leader for high-tech, hands-on training.

With nearly a 100-year history of academic excellence, MCC is a public community college accredited by the Higher Learning Commission. With robust student success support, free tutoring, 20 athletic teams, events, clubs, and activities, MCC has an annual, full-time equated student enrollment of approximately 2,300 and an unduplicated headcount of 5,100.

Most recently, Muskegon Community College outranked all other colleges in Michigan for the rate of students who received federal financial aid and then transferred to continue their education at a four-year institution. The college’s transfer-out rate was the highest in Michigan, 7 percentage points above the state average, and outpaced the average transfer rate across the nation.

The College has an annual operating budget (general fund) of $51 million and employs about 210 regular full and part-time staff and many adjunct faculty and student assistants. The College also offers 52 Associate degree programs and 24 certificate programs.

The main campus is located on a 111-acre campus in Muskegon which includes the Hendrik Meijer Library & Information Technology Center, Bartels-Rode Gymnasium, Frauenthal Foundation Fine Arts Center (including the Overbrook Theater and Art Gallery), Stevenson Center, the Science Center, the Health and Wellness Center, Art & Music Building, and MCC Golf Course.

Muskegon Community College also operates the Sturrus Technology Center and Fab Lab in downtown Muskegon and extension centers in Ottawa and Newaygo Counties.

Living in Muskegon County

Muskegon County residents enjoy 26 miles of sugar-sand beaches along Lake Michigan’s shoreline, as well as one of America’s only luge tracks at the Muskegon Luge Adventure Sports Park and the regionally popular Michigan’s Adventure Amusement & Water Park. An outdoor recreation hub with three state parks and swimming, fishing and boating on its many lakes and rivers, the Muskegon area offers dynamic downtown and beachfront restaurant and entertainment venues. The Muskegon Farmer’s Market is the second largest in Michigan. Cruise ships dock in Muskegon, while a high-speed ferry connects the city to Milwaukee. Notable local museums range from rare art collections to an actual World War II submarine and a U.S. Navy ship used during D-Day.

Unofficial Transcripts must be submitted when applying to be considered.

APPLICATION DEADLINE: Open until filled - first reviews on Friday, June 12, 2026

Salary Range: up to $62,000 depending on experience

General Description:

Individuals in this role will work under the general direction of the Registrar assisting with managing student records, creating and maintaining guides, program pages, course descriptions, and catalog information. This position provides assistance and support necessary to assist the Registrar with efficient college operations, especially as it pertains to records, registration, and transfer pathways. The primary responsibility of all persons assigned to this job title is to support the instructional mission of the institution and to promote positive student and customer relations.

Individuals in this position are expected to be available during the peak business hours of the college and may occasionally be asked to work more than their regularly scheduled hours.

Required Skills

Qualifications:

Knowledge, Skills & Abilities:

Bachelor’s degree required.
Minimum of three years of experience, with superior customer relations, meeting tight deadlines in an area that requires a high level of detail and where accuracy is critical.
Demonstrated proficiency with AI, Microsoft Office, database software such as Colleague, and reporting software.
Ability to manage multiple projects and work; while ensuring accuracy and timely outcomes.
Demonstrated understanding of Registrar Office functions, and ability to update and create efficiency in processes.
Attention to detail with a keen sense of accuracy and confidentiality as well as the ability to analyze complex matters.
Excellent organizational skills; and oral and written communication skills.
Demonstrated ability to meet and work well with diverse clientele including students, college faculty and staff, and the public, in a friendly, professional manner.
Ability to work independently and as part of a team.
General knowledge of community college programs, services, and functions.
Knowledge of institutional policies and procedures.
Prior supervisory experience preferred.

Essential Function:

Update and administrate advising modules and other programs within institutional computer systems.
Maintain and update programs and course information in Coursedog. 
Strengthening transfer pathways, articulated agreements, reverse transfer agreements and workforce focused initiatives to prioritize student transfer and outcomes.
Assist in evaluating student transcripts to determine proper placement, corequisites, and prerequisites courses.
Submit reports, process and verify student information and enrollment verification for National Student Clearinghouse.
Respond to calls and walk-in inquiries from students, faculty, and staff relating to records, registration, scheduling, and other matters. 
Assist in processing student registrations, add/drop requests, and withdrawals.
Assist with commencement preparations.
Update and maintain student records, including archived records, census date checks and daily full-time/part-time update process.
Maintain and update relevant databases, run queries, and create reports.
Maintain and update information in the Michigan Transfer Network.
Assist supervisor with budget review and recommendations, report generation, data extraction, procedure and process analysis, and achievement of yearly objectives for the department.
Coordinate the services, procedures and policies of the department with the needs of other offices to ensure quality service and compliance with regulations.
Assist with training and assignments of work study students.
Assist with management of the Testing Center.
Perform other related tasks as required.

Physical, Mental, and Environment Requirements Include:

Mental Demands:

☒ Detailed Work

☒ Student Contact

☒ Deadline oriented

☒ Problem Situations

☒ Multiple Priorities & Demands

☐ Emergency Situations

☒ Confidentiality

☐ On-call Availability

☒ Continual Interruptions

☒ Working Alone

☒ Faculty Contact

☒ Working with Others

Physical Demands:

☒ Standing & Walking

☒ Sitting

☐ Reclining

☐ Carrying

☐ Lifting up to 10 lbs. ☐ Up to 25 lbs. ☒ Up to 50 lbs. ☐ 80 + lbs.

☐ Pushing, Pulling, Twisting, Bending

☐ Climb or Balance

☐ Stoop, Kneel, Crouch, or Crawl

☐ Squatting

☐ Handle or Feel

☐ Reach with Hands and Arms

☒ Talking or hearing

☐ Tasting/Smelling

☐ Working Overhead

☒ Speak in English via Phone or In Person

☐ Close, Distance, Peripheral, and Color Vision along with Depth Perceptions

☒ Ability to Adjust and Focus

Work Environment:

☐ Exposure to wet, humid conditions (non-weather), fumes or airborne particles, toxic or caustic chemicals; extreme heat/cold; and moderate to loud noise levels.

☒ Normal Office environment with little, if, any, discomfort due to heat, dust, noise and the like. Ability to travel to all campus locations required.

Muskegon Community College is an equal opportunity employer. MCC does not discriminate on the basis of race, color, religion, sex, national origin, marital status, sexual orientation, gender identity, transgender status, political persuasion, disability, height, weight, veteran status, age or any other protected class in any of its educational programs, activities or employment. Minorities, women, veterans, and the physically challenged are encouraged to apply. To the extent required by applicable law, anyone with a disability will be reasonably accommodated by the College. If you have a disability and need an accommodation or assistance in applying for this position, please contact the Human Resources Office.

This position is located at 221 S. Quarterline Rd., Muskegon, MI. View the Google Map in full screen.

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