Shipping & Receiving Clerk

Muskegon Community College 

Muskegon Community College is a center for lifelong learning that helps people attain their educational goals by offering programs that respond to individual, community, and global needs. MCC is an associate degree-granting institution of higher education and an applied technology leader for high-tech, hands-on training.

With nearly a 100-year history of academic excellence, MCC is a public community college accredited by the Higher Learning Commission. With robust student success support, free tutoring, 18 athletic teams, events, clubs, and activities, MCC has an annual, full-time equated student enrollment of approximately 2,300 and an unduplicated headcount of 5,100.

Most recently, Muskegon Community College outranked all other colleges in Michigan for the rate of students who received federal financial aid and then transferred to continue their education at a four-year institution. The college’s transfer-out rate was the highest in Michigan, 7 percentage points above the state average, and outpaced the average transfer rate across the nation. MCC is nationally recognized for its liberal arts and occupational programs. 

The College has an annual operating budget (general fund) of $44 million and employs about 210 regular full and part-time staff and many adjunct faculty and student assistants. The College also offers 56 Associate degree programs and 29 certificate programs.  

The main campus is located on a 111-acre campus in Muskegon which includes the Hendrik Meijer Library & Information Technology Center, Bartels-Rode Gymnasium, Frauenthal Foundation Fine Arts Center (including the Overbrook Theater and Art Gallery), Stevenson Center for Higher Education, the Science Center, the Health and Wellness Center, and the Art & Music Center.  

Muskegon Community College also operates the Sturrus Technology Center and Fab Lab in downtown Muskegon and extension centers in Ottawa and Newaygo Counties.

 Living in Muskegon County 
Muskegon County residents enjoy 26 miles of sugar-sand beaches along Lake Michigan’s shoreline, as well as one of America’s only luge tracks at the Winter Sports Complex and the regionally popular Michigan’s Adventure Amusement & Water Park. An outdoor recreation hub with three state parks and swimming, fishing and boating on its many lakes and rivers, the Muskegon area offers dynamic downtown and beachfront restaurant and entertainment venues. The Muskegon Farmer’s Market is the second largest in Michigan. Cruise ships dock in Muskegon, while a high-speed ferry connects the city to Milwaukee. Notable local museums range from rare art collections to an actual World War II submarine and a U.S. Navy ship used during D-Day. 

General Description:

Perform all duties related to the operation of a central mailroom and shipping & receiving department including delivery of incredible customer service to both internal and external contacts.  Functions include receiving, sorting, dispensing of mail, and preparation of outgoing mail. Coordination of mailroom activities and compliance with other staff.  Perform stockroom, receiving and vehicle control functions as needed.

APPLICATION DEADLINE: Open until filled; first reviews May 27th, 2025

FULL TIME: 40 Hours/52 Weeks 

PAY RANGE: $16.46 - $17.98 per hour 

COLLEGE HOURS: Monday 8AM-6:30PM, Tuesday-Thursday 8AM-5:30PM and Friday 8AM-12PM.  

Any scheduling variation agreed upon with supervisor

Qualifications: Knowledge, Skills & Abilities:

1.        High School diploma or equivalent.

2.        Ability to operate with a minimum of supervisory direction in a customer service environment.

3.        Good customer service, tact and judgment dealing with staff, students, and outside persons.

4.        Ability to mentor, coach and work with student workers/interns while setting a good example by demonstrating professional workplace behavior and work ethics.

5.        Demonstrated ability to create a warm, welcoming environment to students, parents, faculty/staff and community members especially during busy/chaotic times.

6.        Demonstrated ability to relate to people of all ages, races, and social-economic backgrounds.

7.        Demonstrated use of tact, judgment and discretion and the ability to maintain confidentiality.

8.        Demonstrated ability to work as part of a successful team while accomplishing tasks and assignments without assistance, even while multi-tasking.

9.        Highly motivated and solution oriented with a high degree of integrity, ethics and dedication to the mission of the College.

10.      High proficiency in demonstration of office technology, software, & equipment. Ability and willingness to upgrade skills including technology or process changes.

11.      Dependability and punctuality.

12.      Willingness to work overtime, if necessary.

13.      Willingness to learn new techniques/systems/procedures

14.      Must be able to lift 25 lbs. minimum.

15.      Requires prolonged sitting or standing, keyboarding and work on computer (hand/eye strain), speaking in English via phone or in person.

16.      Ability to operate a postage machine, and system.

17.      Willingness to get licensed for forklift and/or pallet jack use within 3 months of hiring.

Essential Function:

1.     Sort and dispense all incoming college mail to appropriate departments. 

2.     Pick up or assign pick up, for mail at main post office as needed, sort for proper deliver, and coordinate delivery of mail on campus.

3.     Operate all related machines necessary for mailing procedures.

4.     Prepare all outgoing mail for delivery to postal service and outgoing domestic and international parcels.

5.     Complete all necessary postal forms required, as appropriate.

6.     Prepare monthly postage report, and forward to appropriate department.

7.     Maintain adequate monies in postal meters at college and post office.

8.     Responsible for all updates concerning USPS, Fed Ex and UPS regulations.

9.     Work and Coordinate large mailings with necessary departments.

10.   Acquire appropriate lists for mailings from systems as needed.

11.   Order necessary inventory and maintenance for Quadient Postage machines.

12.   Order supplies as needed.

13.   Perform necessary functions related to all goods received in the college receiving area;

a.      Using Datatel, correlate receiving documents with purchase order information;

b.      Research MSDS Sheets when receiving any/all items, update when necessary

c.       Indicate recipient;

d.      Inform departments of receipts;

e.      Inspect for damaged freight;

f.        Sign shipping/receiving documents, as needed.

14.   Maintain capital asset inventory control. 

a.      Assign UPC numbers and labels to qualifying items. 

b.      Prepare inventory information forms and

c.       Maintain computer files.

15.   Back up office area as needed.

16.   Perform other duties as assigned.

Physical, Mental, and Environment Requirements Include:

Mental Demands:

☒  Detailed Work   

☒  Student Contact

☒  Deadline oriented    

☒  Problem Situations           

☒  Multiple Priorities & Demands   

☒  Emergency Situations

☒  Confidentiality       

☐  On-call Availability

☒  Continual Interruptions    

☒  Working Alone

☒  Faculty Contact   

☒  Working with Others

Physical Demands:

☒  Standing & Walking     

☒  Sitting

☒  Reclining        

☒  Carrying                

☐  Lifting up to 10 lbs.             ☐ Up to 25 lbs.                   ☒ Up to 50 lbs.             ☐ 80 + lbs.

☒  Pushing, Pulling, Twisting, Bending    

☒  Climb or Balance

☒  Stoop, Kneel, Crouch, or Crawl      

☒  Squatting             

☒  Handle or Feel   

☒  Reach with Hands and Arms

☒  Talking or hearing  

☐  Tasting/Smelling

☒  Working Overhead   

☒  Speak in English via Phone or In Person

☒  Close, Distance, Peripheral, and Color Vision along with Depth Perceptions

☒  Ability to Adjust and Focus

Work Environment:

☐ Exposure to wet, humid conditions (non-weather), fumes or airborne particles, toxic or caustic chemicals; extreme heat/cold; and moderate to loud noise levels.

☒ Normal Office environment with little, if, any, discomfort due to heat, dust, noise and the like. Ability to travel to all campus locations required.

 Muskegon Community College is an equal opportunity employer. MCC does not discriminate on the basis of race, color, religion, sex, national origin, marital status, sexual orientation, gender identity, transgender status, political persuasion, disability, height, weight, veteran status, age or any other protected class in any of its educational programs, activities or employment. Minorities, women, veterans, and the physically challenged are encouraged to apply.  To the extent required by applicable law, anyone with a disability will be reasonably accommodated by the College.  If you have a disability and need an accommodation or assistance in applying for this position, please contact the Human Resources Office.