The Massachusetts Medical Society (MMS) is the statewide professional association for physicians and medical students, supporting 25,000 members. We are dedicated to educating and advocating for the physicians of Massachusetts and patients locally and nationally. A leadership voice in health care, the MMS contributes physician and patient perspectives to influence health-related legislation at the state and federal levels, works in support of public health, provides expert advice on physician practice management, and addresses issues of physician well-being. Under the auspices of NEJM Group, the MMS extends our mission globally by advancing medical knowledge from research to patient care through the New England Journal of Medicine, NEJM Evidence, NEJM AI, NEJM Catalyst, NEJM Clinician, and through our accredited and comprehensive continuing medical education programs.

The world has changed, and so has the way we work. The MMS has adopted a flexible work model that allows most employees to choose where they work – at home, onsite in our Waltham office, or a combination of the two – based on their preferences and our business needs. Because what matters is the work we do, not where we do it.  

We are seeking a highly organized, detail-oriented, and proactive individual to join our team as a Marketing Operations, Campaign Coordinator. This role is ideal for a recent graduate or early-career professional interested in marketing operations, campaign execution, and process optimization. This individual will play a key role in facilitating campaign-related workflows and meetings, ensuring that marketing teams are aligned, prepared, and moving efficiently from intake to execution. The role emphasizes coordination, communication, and continuous improvement over ownership of campaign strategy.

A successful candidate will bring a proactive mindset, actively identifying opportunities to improve how campaigns are supported (for example, in how audience segmentation and targeting inputs are incorporated into campaign workflows). A collaborative, organized, and solutions-oriented approach is essential for success in this role.

Responsibilities:

Support Campaign Coordination Process

• Coordinate and support the annual campaign planning process across marketing teams
• Assist in organizing campaign intake, documentation, and prioritization workflows
• Ensure campaign details are accurately captured and maintained within planning tools
• Support campaign readiness by ensuring alignment and completeness of key inputs

Facilitate Cross-Functional Collaboration

• Lead and facilitate campaign planning, refinement, and feedback meetings to ensure clear outcomes
• Prepare agendas, capture notes, and drive follow-ups to keep stakeholders aligned and accountable
• Partner with stakeholders to gather inputs, clarify requirements, and ensure alignment
• Serve as a point of contact for campaign coordination and ongoing communication

Maintain Campaign Planning Tools & Data

• Support the management and upkeep of the Campaign Planning Model (e.g., Airtable or similar tools)
• Ensure data accuracy, consistency, and completeness across campaign records
• Assist in tracking campaign changes, updates, and dependencies
• Maintain visibility across campaigns through structured and up-to-date data

Drive Process Improvement

• Bring a proactive, solutions-oriented mindset to identify opportunities to improve workflows and team efficiency
• Help document and standardize processes for campaign intake, coordination, and tracking
• Contribute ideas to enhance how campaigns are supported and executed
• Identify opportunities to better incorporate key inputs (e.g., audience segmentation, targeting) into campaign workflows

Support Campaign Performance Feedback Loops

• Assist in coordinating quarterly campaign refinement and feedback sessions
• Help gather insights and feedback from stakeholders to inform future campaign improvements
• Support tracking of learnings and recommendations across campaign cycles

Team Participation & Operations Support

• Participate in Marketing Operations team meetings, including standups and planning sessions
• Provide support for additional marketing operations projects as needed

Qualifications:

• Bachelor’s degree required; 0–1 year of relevant experience (internships or coursework in marketing, business, or related field encouraged)
• Strong organizational and time management skills with high attention to detail
• Excellent written and verbal communication skills
• Confidence facilitating meetings and guiding group discussions (or willingness to develop this skill)
• Proactive mindset with the ability to take initiative and identify process improvements
• Ability to manage multiple priorities and collaborate effectively across cross-functional teams
• Comfort with technology and data; experience with tools like Airtable, Jira, or similar platforms preferred

Compensation:

The target base pay range for this role is between $55,000 and $60,000. Salary is commensurate with skills, qualifications, and experience.

Benefits:

Our generous benefits offerings include: 3 weeks of paid vacation, 6 personal days, 12 sick days, 13 paid holidays, medical and dental plans, 401(k) plans with company match, backup childcare assistance, tuition assistance and more!

The MMS has earned praise as one of the Top Places to Work in Massachusetts by The Boston Globe for the past 15 years in a row! The Globe surveys employees regarding their opinions about company leadership, benefits, ethics, values and culture, and recognizes those companies who receive high marks from their employees.

The MMS is an Equal Opportunity Employer, committed to providing opportunities to veterans and people with disabilities and a work environment that is welcoming to all.