Overview of Responsibilities: Administers payroll, benefits, and wellbeing functions to ensure accuracy, efficiency, and compliance with relevant regulations.  Communicates total rewards initiatives and educates team members on available programs and changes.

• Payroll Processing: Ensures accurate and timely payroll processing which includes incentives, reimbursements, garnishments, withholdings, and record keeping. Maintains system security profiles and manages third-party system interfaces with providers. Keeps leaders informed of issues and identifies trends or patterns that may require further review to support risk management or enhance organizational effectiveness. Submits workers’ compensation claims and facilitates communication between team members and insurance providers to support a smooth and timely claims process.
• Benefits Administration: Serves as the subject matter expert for all benefit offerings. Completes benefits plan testing, billing, and reporting to maintain accuracy, compliance, and effective plan administration. Administers annual open enrollment and ensures team members are informed of benefit options and changes to provide a positive team member experience. Ensures integrity of team member benefit records by reviewing and approving enrollments, renewals, and changes as needed. Monitors costs by providing recommendations on benefits strategy, cost optimization, and compliance with regulations. Coordinates and maintains the wellbeing program to support its design, planning, promotion, and administration by creating awareness among team members.
• Reporting and Analysis: Tracks benefit and retirement plan compliance and assists with preparing required reports and forms for distribution to appropriate parties. Educates team members on total rewards by communicating the organizations investment in benefits, answering questions, and addressing inquiries as they emerge. Analyzes and prepares HR budget recommendations related to payroll, benefits, and other HR items. Ensures that expenditures are recommended using cost benefit analysis, conducts research as appropriate, monitors budget expenditures when requested, and reports on variances as needed.
• Team Member Leave and Claims Support: Serves as the primary contact between team members and vendors in managing leave of absence requests, including FMLA and disability. Supports team members in initiating leave requests and facilities coordination with vendors to act as a liaison and guide them through the process as needed. Escalates leave-related information and decisions to HR leadership and appropriate stakeholders.  

Core Competencies:

• Member Focus: Delivers a team member focused experience in assigned areas of responsibility (payroll, benefits, human resource information system, etc.).
• Decision Quality: Researches and makes sound recommendations that inform HR business proposals; makes good and timely decisions that keep MSGCU’s total rewards function moving forward.
• Action Oriented: Takes on new opportunities, unfamiliar tasks, and tough challenges with a sense of urgency and enthusiasm. Stays calm and confident under pressure; handles and manages problems effectively and positively adapts to difficult situations. High degree of reliability, accuracy, and follow-through as errors may result in legal action and/or possible penalties to the organization.
• Optimizes Work Processes: Identifies the most effective and efficient processes to achieve objectives in a consistent and timely fashion, with a focus on continuous improvement. Detail oriented and systems thinking; ability to analyze data, user and system requirements, communicate technical information to others, and use advanced reporting capabilities.
• Interpersonal Savvy: Relates openly and comfortably with diverse groups of people; builds partnership relationships with individuals at all levels.
• Communicates Effectively: Effectively communicates MSGCU’s total rewards offerings to audiences with varying needs and abilities.
• Instills Trust: Gains the confidence of others by modeling honesty, integrity, authenticity, and behaviors that align with organizational values. Exemplifies courage by stepping up to address difficult issues and tactfully handles sensitive matters. Demonstrated ability to handle highly confidential and sensitive information and other business matters with discretion.
• Self-Development: Actively seeks new ways to grow and be challenged using formal and informal development channels.
• Nimble Learning: Creative thinker who actively learns through experimentation when tackling new problems, using successes and failures as learning fodder.

Education and Experience Requirements:

• Associate degree in Accounting, Human Resources, or related field required; and
• 5 years of related experience with responsibility for administering payroll and health benefits in a mid-to large-scale organization required. 
• Relevant certifications such as Certified Payroll Professional (CPP), Fundamental Payroll Certification (FPC), Certified Benefit Specialist (CEBS), Certified Benefits Professional (CBP) preferred.

Working Conditions:

• Office and branch location environment with little discomfort from noise, extreme temperature, dust, or other factors.
• Occasionally required to travel throughout MSGCU's service area as business needs require.
• Exposed to potentially hazardous conditions, such as robbery. Receives detailed instructions and security procedures on an annual basis to minimize risk.
• This work involves sitting most of the time with brief periods of walking or standing and may occasionally require lifting and/or moving up to 25 pounds.

Compensation and Benefits:

Competitive salaries are just the starting point for MSGCU team members. We also champion our team members with generous health benefits, vacation time, retirement plan contributions and discounts on loans and phone service also come with the job.

• Base salary pay begins at $72,800/annually
• Medical, dental and vision on your first day! You can choose the most generous Health Savings Account (HSA)-eligible medical plan with no monthly premium for you (and your family)
• If you are at least 21 years old, you will receive a 3% contribution from MSGCU, and a 100% match for the next 7% you contribute to your 401(k)
• You will enjoy 12 paid holidays and up to 120 hours of PTO your first year of service (pro-rated based on start date)