Director, Human Resources

Job Purpose

Based in Tungsten Automation's Malaysia office, the Director, Human Resources – APJ owns and leads People Relations across the Asia Pacific and Japan (APJ) region, spanning employee relations, compensation, benefits, and training.

Key Responsibilities

• Take direct, hands-on ownership of People Relations for Australia, Malaysia, Singapore, Hong Kong, Japan, and Indonesia — personally handling day-to-day employee relations matters and acting as the senior escalation point — and hold second-level responsibility for India and Vietnam, whose HR leader reports to this role, advising management on confident, sound resolution across culturally diverse markets
• Manage the Malaysia HR team, overseeing day-to-day operations and supporting the team's performance and professional development, and contract with approved outside suppliers to provide employee services as needed
• Coordinate with the Talent Acquisition team on recruiting and selection for open positions across APJ, and plan and conduct new employee orientation to foster a positive attitude toward Company goals
• Ensure HR policies, practices, and reporting comply with local labor law and government requirements in each APJ jurisdiction
• Administer benefits programs (life, health, dental insurance, leave entitlements, and employee assistance) and maintain accurate personnel records and employee statistics for statutory reporting in each market
• Develop, review, and maintain HR policies and procedures, ensuring timely communication of updates to relevant stakeholders
• Support and advance management training and development initiatives across the region, providing one-on-one coaching to managers as needed
• Champion employee engagement across the region by fostering a positive, inclusive workplace culture, open and transparent communication, and a foundation of mutual trust between employees and management
• Manage employee separations, represent the organization at personnel-related hearings and investigations, and handle immigration in accordance with each country's employment law
• Lead HR aspects of acquisition integrations within the region
• Utilize AI-enabled tools (e.g., chatbots, documentation automation, analytics assistants) to improve efficiency, accuracy, and streamline routine tasks while following company AI governance and data privacy standards

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

• Bachelor's degree (B.A.); or 8 to 10 years of related experience and/or training, or an equivalent combination of education and experience
• Strong, demonstrated experience as an HR Director or senior HR leader, with the confidence to operate independently and make sound decisions in a fast-paced, multi-country environment
• Confident, clear communicator able to represent HR credibly with senior leadership, government bodies, and employees across culturally diverse APJ markets
• Fluency in Malay and English, both written and verbal, is required; proficiency in additional regional languages is an advantage
• Experience managing HR teams and employee relations across multiple APJ countries
• Working knowledge of employment law and statutory HR requirements across key APJ jurisdictions
• Solid understanding of competitive compensation principles and market pay practices
• Skills in prompting AI systems and assessing output quality
• Ability to leverage AI to ideate, develop, and scale solutions to the needs of the department

Tungsten Automation Corporation is an Equal Opportunity Employer M/F/Disability/Vets