Sales Operations Manager

ABOUT THE ROLE

The Sales Operations Manager provides business partnering with Senior Vice President of Sales and team in the day-to-day operations of the assigned geography and sales team. This role assists in sales forecasting, budget development and monitoring, territory and quota assignments, and CRM system administration. Sales Operations Managers directly impact Tungsten Automation's success and growth through accurate sales reporting and responsive analytical support.

WHAT YOU'LL DO

• Assist in the sales forecasting process by participating in regularly scheduled forecast calls with the sales team
• Assist in monthly Executive Management Team Business Review preparation
• Attend monthly Executive Management Team Business Reviews
• Assist in developing and monitoring the annual budget for the assigned Sales teams and Senior Vice Presidents
• Develop territory and quota assignment for the sales management and sales representatives
• Monitor and assist in CRM system administration to ensure accounts and opportunities are assigned correctly and updated timely
• Reconcile sales performance for accuracy
• Participate in the negotiation of sales contracts and transaction details with customers
• Interact with the Finance team on revenue recognition, collection and credit issues
• Prepare and present analytical data as it relates to sales activities, performance, procedures and ad hoc requests

ABOUT OUR PLATFORM

Tungsten Automation's Intelligent Automation software platform helps government agencies transform information-intensive business processes, reduce manual work and errors, minimize costs, and improve customer engagement. We combine Generative AI, Knowledge Management, Intelligent Document Processing, Process Orchestration, mobility and engagement, and analytics to ease implementations and deliver dramatic results that mitigate compliance risk and increase competitiveness, growth and profitability—particularly crucial for highly regulated industries facing complex compliance requirements. No other software vendor offers a platform of complementary technologies integrated into a scalable, manageable software platform, positioning us to grow and dominate the process automation space.

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

WHAT YOU NEED TO SUCCEED

• Bachelor's degree required with a minimum of 5-7 years of experience in a sales environment, preferably with background in software technology and intellectual property
• Financial background in accounting, finance or related field
• General working knowledge of GAAP and IFRS revenue recognition rules, purchase order terms and conditions, and general accounting principles
• Familiar with U.S. GAAP and IFRS Revenue Recognition guidelines as it relates to Software
• Familiarity with legal terms and conditions as it relates to intellectual property
• Experience and understanding of legal terminology related to intellectual property agreements
• Experience in development and administration of P & L Budget
• Experience in the creation and modification of Sales Executive compensation plans
• Experience with ERP & CRM required (SAP, Hyperion & SFDC)
• Strong analytical and mathematical background
• Ability to analyze and present information in various forms in a clear and concise manner
• Ability to analyze and present data in a way that meets the needs of the recipient
• Intermediate or Advanced knowledge of Microsoft Word, Excel and Powerpoint
• Strong capability with Microsoft Applications (Word, Excel, Powerpoint)
• Effective written and verbal communication skills
• Ability to coach, mentor and train direct reports and peers
• Ability to communicate within all areas of an organization
• Ability to interact and communicate with all levels of an organization both internally and externally
• Ability to lead, work collaboratively, and make decisions in a fast paced, complex environment
• Team player who is also able to work independently with little supervision
• Strong work ethic and commitment to long-term success
• Team-oriented and entrepreneurial mindset

Tungsten Automation is an Equal Opportunity Employer M/F/Disability/Vets

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.