Sr. Cloud Operations Engineer

About the Role:

We are looking for a Senior Cloud Engineer with proven expertise in AWS and/or Azure to lead the design, automation, and management of our cloud infrastructure. This role is ideal for someone passionate about cloud technologies, automation, and building resilient, secure, and cost-effective environments. You’ll work closely with cross-functional teams to deliver scalable solutions in a hybrid or multi-cloud setup.

Key Responsibilities:

·                     Architect and manage cloud environments on AWS and/or Azure based on application and business needs.

·                     Develop and maintain Infrastructure as Code (IaC) using tools like Terraform and CloudFormation.

·                     Build and maintain CI/CD pipelines and automated deployment workflows.

·                     Monitor, troubleshoot, and optimise performance, availability, and cost in cloud environments.

·                     Collaborate with application teams to support containerised and serverless workloads (e.g., ECS, EKS, AKS, Azure Functions).

·                     Drive cloud cost optimisation through governance, right-sizing, and tagging strategies.

·                     Document designs, processes, and troubleshooting procedures.

·                     Mentor junior engineers and participate in technical design reviews.

·                     Handle Incident and Service Requests, ensuring timely resolution and minimising downtime.

·                     Participate in post-incident reviews and recommend improvements to prevent future occurrences.

·                     Understand and follow ITSM processes to ensure incidents and service requests are managed according to best practices.

·                     Experience in handling Major Incidents, ensuring swift resolution and effective communication across teams and stakeholders.

Required Qualifications:

·                     5+ years of experience in cloud engineering or DevOps.

·                     Hands-on expertise with AWS and/or Azure cloud services.

·                     Experience with IaC tools such as Terraform and CloudFormation.

·                     Familiarity with CI/CD platforms like GitHub Actions, Jenkins, Azure DevOps, or GitLab CI.

·                     Solid understanding of networking and identity management in cloud environments.

·                     Experience with Docker and container orchestration (e.g., EKS, AKS, Kubernetes).

·                     Understanding of ITSM processes and how to apply them in cloud-based operations.

·                     Experience in handling Major Incidents, with the ability to remain calm under pressure and effectively manage high-stakes situations.

Preferred Qualifications:

·                     One or more certifications, such as:

o        AWS Certified Solutions Architect (Associate or Professional)

o        Azure Solutions Architect Expert

·                     Experience in hybrid cloud or multi-cloud environments.

·                     Knowledge of DevSecOps and tools like Azure Defender, AWS GuardDuty, etc.

Why Join Us?

·                     Work on real-world infrastructure challenges in cloud-native and hybrid environments.

·                     Collaborate with a skilled, supportive, and forward-thinking team.

·                     Flexible work options and support for professional certifications.

·                     Opportunity to influence architecture and cloud strategy at scale.