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Professional Services Consultant



Tracking Code

GO-A013

Job Location

The V, Capella Block 6th Floor, Plot No17, Software Units Layout, Madhapur, Hyderabad,

Job Level

Mid Career

Category

Professional Services

Position Type

Full-Time/Regular

The Professional Services Consultant is a member of our consulting group that delivers configurable solutions to our end user customers and partners.  The Professional Services Consultant is represented to our Partners and End Users as being the subject matter expert in the configuration and customization of all Tungsten Automation Corporation products.

 

Key Responsibilities

The Professional Services Consultant must be able to:

         Deliver Tungsten Automation Corporation solutions to customer based on requirements document

         Provide technical leadership to customer on the Tungsten Automation Corporation solution as configured to the customer’s requirements

         Work closely with project manager to keep projects on schedule and within budget

         Function as the Tungsten Automation Corporation subject matter expert

         Work independently in developing a solution per the customer’s requirements

         Document all customer-specific configurations

  •             Install Tungsten Automation Corporation configuration in customer environments when not implementing cloud / SaaS solutions. 

Required Skills

  •            Strong written communication, clear verbal communication and presentation skills to enable interactions with a global employee and customer base
  •        Multiple language skills are a plus (E.g., French, German, Dutch, etc.)
  •        Consultative communications style, effective listener
  •        Work collaboratively with team members, understand team objectives and help team meet these objectives
  •        Understand customer’s goals and objectives
  •        Adhere to established work schedule and plans
  •        Demonstrate attention to detail
  •        Demonstrate strong listening skills, asking questions to clarify for understanding
  •        The ability to develop and manage multiple projects and project teams simultaneously while remaining detail-oriented
  •            Strong technical, analytical, and problem solving/troubleshooting skills
  •        Understanding of software development, architecture and customization
  •        Familiarity with Enterprise Application Services

         SQL Server based skills; in areas such as MS SQL Server architecture, design, and tuning

         Experience writing scripts using SQL, PL/SQL, and ASP.NET programming languages

         Ability to understand the functional design and technical project requirements

         Working knowledge of one of the following domain: AP, AR, Payroll, HR, etc. workflow, BPR and/or SAP

         Escalate support issues with appropriate internal resources when necessary

         Transfer/share technical knowledge to others team members

         Accurately and professionally document all work

         Proficient with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Visio)

         Ability to work alternative shift and client hours when necessary

         Ability to travel to customer project locations as needed

 


Required Experience

Qualifications

  •    Experience with Tungsten Automation Corporation products or equivalent products from both a functional and technical perspective

·         Bachelor’s Degree or equivalent in Computer Science, Information Systems or related specialization.

·         3+ years’ experience in the field or a related area preferred

·         Must have excellent communication skills, strong organizational abilities and a high degree of attention to detail.

·         Consultative communications style, effective listener

·         Good presentation and organization skills

·         Ability to collect and document business requirements, technical requirements and process flows

 

Tungsten Automation Corporation, Inc. is an Equal Opportunity Employer M/F/Disability/Vets

 

 

While the job description describes what is anticipated as the requirements of the position, the job requirements are subject to change based upon any changing needs and requirements of the business.

 

This position is located at The V, Capella Block 6th Floor, Plot No17, Software Units Layout, Madhapur, Hyderabad. View the Google Map in full screen.



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