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Our company is committed to a fair, transparent, and non-discriminatory hiring process. We use Artificial Intelligence (AI) tools to assist in the initial screening of resumes and CVs against the applicable job description. These tools are used solely to support — not replace — human judgment, and no candidate is rejected based on automated processing alone.

In compliance with the EU AI Act, our AI systems are classified as High Risk and are subject to strict governance requirements. Specifically:

 

• Bias monitoring: Our AI tools are regularly tested and audited to detect and mitigate bias. They do not process or infer sensitive personal attributes such as race, gender, age, nationality, political opinion, or any other protected characteristic.
• Human oversight: All final hiring decisions are made by a human recruiter. A qualified person reviews and validates every outcome before any candidate is accepted or rejected.
• Your rights: You have the right to request a human review of any AI-assisted decision affecting your application, and to receive an explanation of the logic applied. To exercise this right or for any questions about our use of AI, please contact: Talent@TungstenAutomation.com



Sr. Customer Success Manager (Dutch/French speaking)

Remote,
 • 
ID: 222305-973

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