KPS Global (KPSG) is the North American industry leader in the manufacture, production, and installation of Walk-in Coolers and Freezers.  KPSG’s end-product serves many channels within the retail food market as well as industrial applications.  KPSG is based in Fort Worth, Texas with Engineering activities centralized in the Fort Worth facility (along with Finance, Human Resources, Customer Operations, Sales, and Installation Services), supporting product manufacturing in three locations: Fort Worth; Piney Flats, TN; and Goodyear, AZ. 

KPS Global values its outstanding people who are deeply committed to providing innovative, high-quality service to clients from coast-to-coast. As a member of the KPS team, you’ll be part of an exciting and modern company culture where you will enjoy professional flexibility and benefit from an environment where creativity, innovation, and hard work are rewarded.

KPS Global is looking for a Sr. Billing and Collections Specialist, to join the Finance Group.

Reporting to the Manager, the Billing and Collections Specialist will be responsible for

ü  Invoicing customers timely after shipments, and coordinating posting of collection

ü  Generating credit memos and adjustments as needed

ü  Contacting customers on past dues balances per collection guidelines; must be proactive in resolving issues, researching and adjudicating customer claims of payments, researching and resolving charge-backs, returns, short pays, and bad checks; must answer phone inquiries from customers on account status and request assistance or guidance from management as required (i.e. credit hold, collection agency, etc.)

ü  Maintaining accurate customer overview of A/R balances and activities and handling specific key accounts

ü  Resolving remaining balances through research, follow-up, collection and/or adjustments

ü  Managing collection activities such as sending out follow-up inquiries, contacting customers by phone, negotiating with past-due accounts, and recommending accounts for collection to Department Manager

ü  Reconciliation of customer accounts, including reapplication

ü  Posting weekly adjustments to customer accounts and general ledger accounts

ü  Upload invoices into different customer portals

ü  2+ years of related experience

ü  Intermediate level of skill with MS Office programs including Word and Excel

ü  Basic knowledge of accounting fundamentals and principles

ü  Familiarity with AR software packages

ü  Understanding of AR intersection with other disciplines

ü  Comfortable working overtime as required pending prior approval by immediate supervisor

ü  Ability to provide professional service and assistance to customers

ü  Strong written and verbal communication skills

ü  Comfortable interacting with associates at all levels