Jennie Stuart Health is seeking a qualified Case Management Social Worker or Registered Nurse Case Manager to join our Case Management team. This position supports the physician, patient/family, and interdisciplinary care team by coordinating discharge planning, utilization management, resource coordination, and patient advocacy throughout the continuum of care.

The ideal candidate will have strong clinical judgment, excellent communication skills, and the ability to work collaboratively with patients, families, physicians, payers, and internal care teams to ensure safe, timely, and effective discharge planning. This role is essential in promoting quality outcomes, efficient resource utilization, patient satisfaction, and continuity of care.

Key Responsibilities:

• Coordinate discharge planning and post-acute care needs for assigned patients.
• Conduct timely initial and follow-up assessments to identify medical, psychosocial, financial, and discharge barriers.
• Collaborate with physicians, nursing, social workers, case managers, and other interdisciplinary team members to support patient progression.
• Assist with utilization management, medical necessity review, and appropriate patient status determination.
• Educate patients and families regarding discharge plans, community resources, and available support services.
• Serve as a patient advocate while supporting safe and quality-driven transitions of care.
• Communicate barriers to discharge, delays, payer concerns, and other key case management factors to the appropriate team members.
• Maintain accurate and timely documentation in accordance with hospital, state, federal, and regulatory guidelines.
• Support process improvement efforts related to length of stay, readmissions, discharge times, patient flow, and overall case management metrics.
• Provide excellent customer service and professional hand-off communication.

Minimum Qualifications:

Candidates may qualify through either of the following pathways:

Social Worker Pathway:

• Bachelor’s degree in Social Work required.
• LSW in the state of Kentucky preferred.
• Minimum of one year of clinical experience preferred, preferably in an acute-care setting.
• Knowledge of discharge planning, social work concepts, community resources, and performance improvement preferred.

Nurse Case Manager Pathway:

• Graduate of an accredited nursing program required.
• Associate degree in Nursing required; Bachelor’s degree in Nursing preferred.
• Current Kentucky RN license required.
• Minimum of three years of acute care experience preferred, with one year of case management experience preferred.

Preferred Qualifications:

• ACM or CCM certification preferred, but not required.
• Current BLS certification through the American Heart Association preferred.
• Working knowledge of Medicare, Medicare Advantage, Medicaid, commercial insurance, and other third-party reimbursement processes preferred.
• Strong organizational, problem-solving, customer service, and communication skills.
• Ability to work in a fast-paced environment while maintaining professionalism, confidentiality, and a patient-centered approach.

Schedule/Classification:

• Inclement Weather Classification: Essential
• Patient Population: All Ages

Physical Requirements:

This role may require prolonged periods of standing, walking, sitting, computer work, reaching, bending, stooping, and the ability to lift up to 25 pounds. The position requires normal or corrected hearing and vision, clear oral communication, manual dexterity, and the ability to perform in a fast-paced and stressful environment.

Jennie Stuart Health is an Equal Opportunity Employer.