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Senior Research Manager, Qualitative Specialist


Market Research --> Client Service

Job Location

Multiple locations in the US, New York

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Position Type


At Ipsos, we make market research work. We understand people. We know data. And we succeed in delivering results. That’s why so many of the world’s leading brands and organizations look to us for their research needs. Operating in over 80 countries, we are recognized as one of the top 2 most innovative research companies in the world, and #1 in Qualitative Research.

We’re a global leader in quantitative and qualitative market research and one of the fastest-growing and most successful. Our research focuses on five areas of specialization – advertising, marketing, public opinion, loyalty, and media – and we put our people and our clients first.

Sound like the right place for your career? Share our passion. Share our success. Be a Game Changer and join us in being proud to be Ipsos.

Senior Qualitative Research Manager – Media & Technology

Position Summary: As an Account Service Senior Qualitative Research Manager in our Division, you will work closely with and lead collaboration between our clients, Moderators and Project Management teams to manage all phases of domestic and international qualitative market research projects.

Key Responsibilities

  • Manage multiple research projects at different phases from proposal to delivery… meeting time, quality and cost expectations.
  • Assist in development and delivery of proposals for clients in the Media & Technology industries, addressing client needs for all types of qualitative research
  • Work with the pricing team to secure project costs; prepare client-facing documents like SOWs and Work Orders
  • Take responsibility for the client service aspect of the project, coordinating with our moderators and project directors to ensure clients’ needs are met.
  • Collaborate with various quantitative divisions across Ipsos for client work and thought leadership
  • With manager and team support, work to develop existing clients and new business opportunities.

Ideal Candidate has the Following Skills and Experience

  • 4-6+ years Market Research or Marketing Services (Advertising, PR, Consulting, etc.) experience demonstrating strong familiarity with project leadership, relationship management, business development, and thought leadership in qualitative research.
  • Solid understanding the qualitative research process including drafting proposals, methodology design, discussion guide & screener development, respondent recruitment, fieldwork management, research analysis & reporting are also critical.
  • 4-year bachelor’s degree
  • Creative problem-solving skills
  • Excellent oral/written communication skills
  • Proven experience overseeing multiple projects and diplomatically responding to/managing difficult situations and often conflicting needs
  • Proactive detail orientation
  • Strong client service orientation
  • Is collaborative, a team player, and a diversity & inclusion champion
  • Proficient in Microsoft Office (Excel, Access, Word and PowerPoint)
  • Media & Technology industry experience is a plus
  • Familiarity with G-Suite is a plus

What Makes Us Unique: We attract the best talent in the profession. We provide a dynamic environment that nurtures and enriches individual talents, and encourages initiative, innovation, change and risk-taking to further develop our business. We are enthusiastic, confident in what we do, and proud to be Ipsos.


Ipsos is An Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability. 

About Ipsos


Ipsos is the world’s third largest market research company, present in 90 markets and employing more than 18,000 people. Our passionately curious research professionals, analysts and scientists have built unique multi-specialist capabilities that provide true understanding and powerful insights into the actions, opinions and motivations of citizens, consumers, patients, customers or employees. We serve more than 5000 clients across the world with 75 business solutions.


Founded in France in 1975, Ipsos is listed on the Euronext Paris since July 1st, 1999. The company is part of the SBF 120 and the Mid-60 index and is eligible for the Deferred Settlement Service (SRD). ISIN code FR0000073298, Reuters ISOS.PA, Bloomberg IPS:FP


Job Duration


This position is located at Multiple locations in the US, New York. View the Google Map in full screen.

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