This production based position where the employee is responsible to make a large number of outbound calls to determine if there is recovery potential. The individual must be able to gather all of the applicable facts and note them in a concise manner. Other responsibilities include imaging documents, processing incoming and return mail, retrieving mail from the mailroom, data entry and miscellaneous projects as needed.

Required Skills

• Conduct a high volume of outbound telephone calls
• Using tools to research telephone numbers and address
• Data entry
• Retrieving , imaging and prioritizing the daily incoming mail
• Gather adjuster information from insurance companies
• Call third parties to see whether accidents are reported
• Search for police reports
• Process claim payment database queries
• Search insurance claim database queries
• Open files in home application
• Process return mail

Required Experience

• Typing skills of a minimum of 45 wpm
• An energetic and friendly telephone demeanor
• The ability to ask questions to uncover the information needed
• Basic knowledge of working computers/scanners