HR Admin Officer - Togo

About IFDC

IFDC is a public international organization active in 27 countries in Africa, Asia, and America. IFDC uniquely approaches the global issues of food security and poverty by bridging the gap between research and impact, combining science-based innovations, holistic market systems development, an enabling policy environment, and strategic partnerships to assist farmers and countries to identify and scale sustainable agricultural solutions, including improved nutrient use efficiency. These approaches are needed to boost soil health and crop productivity while reducing the environmental impact of fertilizer use. IFDC translates research into action by using locally driven, environmentally sound, and impact-oriented solutions. With our partners, we seek to close the yield gap, eradicate global hunger, safeguard the soil on which our lives depend, and generate economic resilience for farming households and the countries in which they live.

IFDC is currently seeking passionate individuals to join its team, as the organization continues to expand its impact and work towards creating positive changes in agriculture and sustainable soil management across the world.

Responsibilities

• Prepare HR documents, like employment contracts and Personal Services Contracts (PSC).
• Staying abreast of different countries' regulations and ensuring compliance with local labor laws across the assigned regions.
• Enter employment data into multiple databases for the purposes of payroll, benefit administration and employee records.
• Perform data entry of new hires, terminations and other associated personnel actions.
• Maintain accurate and up-to-date human resource files, records, and documentation.
• Work with the Regional HR Officer to manage onboarding paperwork, new hire orientations, and HR projects, as needed.
• Act as a liaison between the organization and external benefits providers and vendors, which may include health, disability, and retirement plan providers. Support the annual renewal process of our benefits plans.
• Answer frequently asked questions from applicants and employees relative to standard policies, benefits, hiring processes, etc.; refer more complex questions to the Regional HR Officer or management.

Job Requirements

• Bachelor's degree in Human Resources, Business Administration or equivalent.
• 5-7 years of previous HR administrative experience.
• Proficiency in English/French & a basic knowledge of local law directives as an advantage.
• Highly proficient in Microsoft Word, Excel, and Outlook.
• Professional, reliable, flexible and have a positive, can-do attitude.
• Excellent attention to detail with strong customer service skills and ability to prioritize.
• Ability to communicate well in both written and verbal communication forms.
• Proactive attitude and volunteers willingly to take on additional responsibilities and assist with other HR team members’ projects.
• Ability to work independently and take initiative
• Good interpersonal skills and ability to work in a multicultural and decentralized work environment

Reporting and Work Relationships

The HR Admin Officer works under the general guidance and direction of the Regional HR Officer to provide administrative and operational support with implementing HR initiatives in IFDC country offices throughout the assigned regions.

The HR Admin Officer plays a pivotal role in managing HR documentation, including the drafting of employment contracts and Personal Services Contracts (PSC), while ensuring accurate data entry into multiple databases for payroll, benefits, and employee records. Collaborating with the Regional HR Officer, the position oversees onboarding paperwork, new hire orientations, and HR projects, acting as a liaison with external benefits providers to support the annual benefits plan renewal process. Additionally, the role involves addressing standard inquiries and referring more complex questions to the Regional HR Officer or management, contributing to the smooth operation of HR functions. The individual hired into this position must be a natural collaborator with a customer service approach to work, as well as a willingness to demonstrate DEI values in day-to-day interactions and activities.

Location

This is a regional position with a duty station based in Lomé, Togo.

The region includes the following countries: Benin, Burkina Faso, Cote d’Ivoire, Niger, Mali & Togo

Benefits

IFDC's benefits include annual and sick leave, health and group life insurance coverage, a 13th-month salary, social security and pension contribution in compliance with local laws and end-of-contract benefits.

Salary Clause

The salary grade for this position is BG 8 with a starting salary of CFA 1,350,893.00/month.

The determination of new employee salaries takes into account various factors. These include the salary range linked to the assigned job grade, the candidate's qualifications in relation to the job's responsibilities and prerequisites, internal fairness, the competitive state of the job market, as well as potential organizational and budgetary considerations.

Diversity Clause

IFDC is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion, and offers equal employment opportunities based on ability, performance, and potential. Equal opportunity is integral to the recruitment and selection practices at IFDC. IFDC recognizes the value in recruiting employees with different backgrounds, knowledge, experiences, perspectives, and beliefs. IFDC recognizes and values the contribution of people with a diverse background in capabilities, experience, and perspectives. Diversity encompasses gender, age, experience, education, ethnicity, religion, sexual orientation and cultural backgrounds as well as other dimensions such as lifestyle and family responsibilities.