Trainer - DFW Airport

Hallmark Aviation Services is seeking a Trainer at DFW Airport

Position Summary

 Conduct New Hire Training and mandatory Regulatory Training as required
 Conduct Account Refresher Training (Technical & Customer Service)
 Coordinating & Scheduling Courses for Designated Clients
 Administer Course Advisories, Submit Reports & Related Administrative Duties
 Manage Designated Client Training for both Technical and Customer Service Training
 Maintain Employee Training Records
 Material Preparation, Course Development
 Regular Communication with Business Manager / Client Airlines
 Assist with line duties as required by Designated Accounts
 Conduct Emergency Response Training
 Perform Leadership training to internal staff

Required Skills

 
 Proficient knowledge of international airport operations (systems and procedures)
 Strong operational experience on international or domestic airline
 Knowledge of airline computer systems
 Experienced leadership abilities
 Organized & strong planning skills
 Good attendance record
 Impeccable appearance/Business presentation
 Positive attitude towards Company & staff
 Experience in classroom instruction preferred
 Excellent customer service & interpersonal skills
 Excellent and effective communication
 Excellent knowledge of Microsoft office
 CBT programming & reservations experience a plus
 Good coaching & listening skills
 Creative, exhibits progressive, forward-thinking ideas
 Able to make presentations to large groups
 Ability to work independent and in a team environment
 Motivator & supportive & Self–confident
 Ability to follow instruction
 Must be able to work flexible hours and travel
 Dependable & reliable
 Problem solving abilities 
 Flexible to change & Proactive

 Able to stand, bend, squat, reach, grasp and pick up items. Occasional lifting of 23 kg; 32 kg with assistance

Required Experience

Experience Required: Minimum of 5 year experience with an international or domestic airline account as manager

Basic Requirements:

        Valid US work authorization
        Professional demeanor and exceptional presentation
        Flexible schedule & availability
        Background Check, Fingerprinting required
        Drug Screen required on day of hire