LAX General Manager

Job Title:             General Manager (LAX)

Department:       Airport Passenger Handling / Above the Wing Operations

Reports To:         Sr. Vice President / President

FLSA Status:       Exempt

REQUIREMENTS AND SKILLS NEEDED:

➢ Minimum 5 years of passenger handling experience or 
airline experience in airport operations with 3 years in a 
management position.
➢ Excellent leadership skills
➢ Flexible availability, able to work weekends, nights, 
holidays and overtime
➢ Ability to build and maintain strong relationships with the 
customer airline’s managers and executives
➢ Excellent communication and presentation skills (oral 
and written, fluent in English)
➢ Energetic, motivated, enthusiastic self-starter, with 
strong integrity
➢ Proficiency in MS Office, Excel, PowerPoint
➢ Ability to cope well with pressure and can manage
multiple tasks with minimum direction
➢ Organized, creative and resourceful, with entrepreneurial 
mentality
➢ Excellent critical thinking and analytical skills with basic 
statistical and math knowledge
➢ Comfortable with various cultures and their associated 
business practices

➢ Valid US work authorization

➢ Background Check, Fingerprinting required

➢ Drug Screen required on day of hire

SPECIFIC DUTIES INCLUDE:

➢ Lead and manage the administrative functions at LAX
and other assigned locations
➢ Coordinate with all departments at Hallmark Aviation Services head office to
ensure internal and external customer needs are 
satisfied
➢ Ensure that each business unit operates within budget
and remains compliant with all company policies
➢ Ensure contract between client and Hallmark Aviation Services is executed
efficiently and profitably for both the client and Hallmark 
Aviation Services.
➢ Conduct audits to ensure procedures and standards 
such as safekeeping of company funds and property
are maintained and followed
➢ Timely address employee grievances and concerns
➢ Provide effective and visible leadership - guide and
assist Business Managers to fulfill KPIs
➢ Identify and develop future leaders for supervisor and 
management positions
➢ Performs other duties as assigned