Senior Director, Rapid Deployment Services (Data Center Operations)

This role is based remotely in the US with a preference for candidates in the Denver Metro Area.  

Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional … and then we raise it with fresh ideas, leading tools and innovative approaches, and it’s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We’re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you’re ready for a new career opportunity, we’d like to hear from you! Here’s to the world ahead.   

The Senior Director of Rapid Deployment Services is a senior strategic leadership role responsible for setting the direction, scaling the operating model, and overseeing the execution of rapid-deployment support services for large, complex data center projects. This leader is accountable for delivering high-impact, mission-critical solutions across multiple concurrent sites, ensuring operational readiness, service excellence, and consistent performance in fast-paced, high-growth environments. 

This role serves as the executive client partner for key accounts and as a senior internal leader who aligns operations, supplier strategy, and commercial priorities to achieve business objectives. The ideal candidate brings a strong blend of project management, operational discipline, executive presence, financial acumen, and business development capability, with the ability to lead through ambiguity, influence across functions, and build scalable solutions that support long-term growth. 

Key Responsibilities 

Program & Project Leadership 

• Lead the strategy and end-to-end delivery of rapid deployment service programs across multiple data center sites and client engagements simultaneously
• Establish scalable operating models, governance frameworks, and deployment standards to support high-volume, time-sensitive execution 
• Own program performance across timelines, budgets, risk mitigation, service quality, and delivery milestones
• Drive cross-program consistency, operational rigor, and continuous improvement through standardized processes and clear accountability 

Logistics & On-Site Service Delivery 

• Direct the planning and execution of critical on-site services, including, but not limited to:  
• Temporary housing and accommodations
• Catering and food service operations
• Shuttle and transportation logistics
• Temporary structures (tents, staging areas, office setups)
• Portable sanitation and site facilities
• Ensure all services meet client expectations, contractual commitments, regulatory requirements, and safety standards
• Anticipate and proactively resolve operational risks, site readiness issues, and service disruptions in partnership with internal and external stakeholders 

Client & Account Management 

• Serve as the senior relationship leader for key client stakeholders, building trust and credibility at both operational and executive levels
• Ensure alignment on scope, priorities, performance expectations, and evolving client needs across complex engagements
• Provide executive-level updates on program status, risks, mitigation strategies, and performance metrics
• Identify and lead opportunities to deepen strategic partnerships, expand services, and increase account value 

New Business Development 

• Partner with sales and executive leadership to drive new business development within data center, AI infrastructure, and large-scale construction environments
• Shape client solutions by translating operational requirements into scalable, differentiated service offerings
• Lead or contribute to RFP responses, proposals, pricing discussions, and client presentations with strong operational and commercial insight 
• Monitor market trends, client priorities, and competitive dynamics to inform service innovation and go-to-market strategy
• Leverage executive relationships and delivery credibility to generate pipeline growth and cross-sell additional services 

Vendor & Supplier Management 

• Partner with supplier development and procurement leaders to shape sourcing strategies, negotiate commercial terms, and manage supplier relationships across multiple service categories
• Establish clear performance expectations and ensure vendor execution aligns with service levels, quality standards, compliance requirements, and cost targets
• Drive continuous improvement, supplier accountability, and risk management across the extended service ecosystem
• Oversee complex subcontracting arrangements and multi-vendor service integrations to support seamless site operations 

Operational Strategy & Execution 

• Develop and execute operational strategies that improve scalability, responsiveness, cost efficiency, and delivery performance
• Implement best practices, tools, dashboards, and reporting frameworks that enable visibility, accountability, and informed decision-making
• Use data and performance insights to optimize execution, allocate resources effectively, and support strategic decisions
• Influence and align cross-functional partners across operations, finance, legal, procurement, and commercial teams to deliver integrated solutions 

Team Leadership 

• Build, lead, and develop a high-performing team capable of supporting rapid growth and complex client demands
• Create a culture of accountability, responsiveness, collaboration, and operational excellence
• Set clear roles, decision rights, performance expectations, and development priorities across the team
• Coach leaders and team members, strengthen bench depth, and support succession planning for critical roles 

Skills & Competencies 

• Advanced program and project leadership capabilities, with the ability to manage multiple complex initiatives simultaneously
• Deep understanding of logistics, field operations, and site services, particularly in remote, high-demand, or rapidly changing environments
• Strong commercial and financial acumen, including budgeting, cost control, pricing support, and margin awareness
• Executive-level communication, stakeholder management, and influencing skills
• Ability to operate strategically while remaining close enough to execution to remove barriers and accelerate results
• Strong judgment, decision-making capability, and comfort navigating ambiguity and complexity 

Experience 

• 12+ years of progressive experience in account management, operations, logistics, project leadership, or related fields, including significant leadership responsibility
• Demonstrated success leading large-scale, multi-site programs in data center, construction, infrastructure, industrial services, or similarly complex environments
• Proven track record in senior client-facing leadership, including ownership of strategic accounts and support for revenue growth
• Experience leading vendor ecosystems, third-party service providers, and cross-functional teams in high-growth or fast-changing environments

Key Attributes 

• Highly adaptable and effective under pressure in dynamic, fast-scaling environments
• Confident, decisive leader with a strong sense of ownership and urgency
• Strategic thinker who can translate vision into disciplined execution
• Credible relationship builder with clients, suppliers, and internal executives
• Results-oriented leader with a focus on quality, growth, and continuous improvement 

Success Measures 

• Consistent on-time, on-budget, and high-quality delivery across assigned programs and sites
• Strong client satisfaction, retention, and strategic account expansion
• Meaningful contribution to revenue growth, new business wins, and pipeline development
• High-performing supplier network with strong service quality, reliability, and cost discipline
• Rapid, effective deployment execution with minimal disruption and strong operational readiness
• Strong team performance, leadership capability, and organizational scalability 

As a testament to our commitment to diversity, equity, inclusion, and belonging, and in alignment with our commitment to fair and transparent compensation, our salary bands are transparent both internally and as a part of our external recruitment process. The targets for this role are dependent on market/ geographic location and range from $120,000 to $150,000.  

At Graebel, where we truly value the exceptional contributions of our dedicated team—yes, that means YOU—we’ve crafted a benefits package with your success in mind. Enjoy a comprehensive benefits package including a 401(k) plan, top notch health insurance (covering medical, dental, and vision), and find support through our Employee Assistance Program. Enjoy well-earned breaks with paid time off that grows with your years of service to the company, paid holidays each year, and volunteer paid time off! Secure your future with life insurance and disability coverage. Join us to elevate your work life experience! 

Graebel Companies, Inc. is an EEO/AA Employer M/F/Disabled/Vet.