Client Engagement Coordinator

Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional … and then we raise it with fresh ideas, leading tools and innovative approaches, and it’s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We’re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you’re ready for a new career opportunity, we’d like to hear from you! Here’s to the world ahead.

We are seeking a Client Engagement Coordinator who will play a key role in supporting the effective delivery of client engagement activities through strong administrative discipline, data accuracy, and process adherence. This role is not client‑facing and does not involve direct interaction with employees or transferees. Instead, the Client Engagement Coordinator works closely with internal operations and consulting teams to ensure that data is accurately captured, processes are followed consistently, and administrative tasks are completed to a high standard—contributing to a seamless, high‑quality end‑to‑end customer experience.

The role sits within the Client Engagement Team and reports directly to the Client Engagement Supervisor.

Administrative & Operational Support

• Provide day‑to‑day administrative support to internal operations and consulting teams in line with defined client processes.
• Support the coordination and completion of operational tasks that enable effective service delivery.
• Maintain accurate and up‑to‑date records across relevant systems and tools.

Data Input, Quality & Auditing

• Perform accurate and timely data entry in accordance with agreed standards and processes.
• Conduct data checks and audit activities to ensure accuracy, completeness, and consistency.
• Identify discrepancies or errors, escalating issues where appropriate and supporting corrective actions.
• Maintain confidence in data quality used across operational workflows and client deliverables.

Process Adherence & Improvement

• Follow defined processes and ways of working to ensure consistency and compliance.
• Support the identification of process gaps, inefficiencies, or improvement opportunities.
• Contribute ideas and observations that help simplify workflows, reduce rework, and enhance quality.
• Support the implementation of process updates and refinements as directed by the Client Engagement Supervisor.

Internal Collaboration & Support

• Work closely with internal teams to support smooth operational delivery.
• Respond to internal requests for administrative or process support in a timely and professional manner.
• Support onboarding and knowledge sharing within the Client Engagement Team to promote consistent ways of working.

Additional Responsibilities

• Demonstrate commitment to personal development by seeking opportunities to learn new processes or business areas.
• Provide ad‑hoc administrative support as required.
• Carry out other related duties as assigned.

• Strong attention to detail and high standards of accuracy.
• Well‑organised with the ability to manage multiple administrative tasks.
• Process‑driven mindset with an interest in quality and continuous improvement.
• Comfortable working with data and following defined procedures.
• Proactive, reliable, and able to work effectively in a team environment.
• Good written and verbal communication skills.
• Degree in Business or a related field preferred, or equivalent relevant experience.
• Fluency in English required.

• Experience in an administrative, operations, or service‑support role preferred.
• Exposure to data entry, auditing, or quality checking activities advantageous.
• Experience in Global Mobility, Relocation, or a similar client service environment is an advantage (but not essential).