Cash Application Specialist

This role can be based anywhere in the United States. 

Are you ready to open a world of opportunity in talent mobility? Our clients include some of the largest and most recognized brands in the world. They’re innovators and leaders in their industries, making life-enhancing breakthroughs every day. We help them tap into those opportunities by placing their exceptional people where they need to be, anywhere in the world. When it comes to service, we set the bar for exceptional … and then we raise it with fresh ideas, leading tools and innovative approaches, and it’s all grounded in our values of truth, love, and integrity. We call it People-first Mobility. We’re looking for exceptional people who share those values along with our passion for delivering the highest levels of service. If that sounds like you, and if you’re ready for a new career opportunity, we’d like to hear from you! Here’s to the world ahead.   

We are committed to fair and transparent compensation. The salary range for this role is based on several factors including experience, skills, and qualifications and is $18.50-$19.50/hr. 

The Cash Application Specialist compiles and sorts checks and monies received by Graebel Companies in order to substantiate business transactions and deposit in the banking accounts. Posts payments to customer accounts and assigns miscellaneous revenues to appropriate profit centers. Researches and reconciles all unapplied payments, COD unapplied payments and miscellaneous payments.   Works closely with outside customers, GL Accounting, Credit and Collections, Branch personnel and Management to resolve payment discrepancies. Helps train and keep other employee’s up to date on procedures within the department. 

Principal/ Essential Duties and Responsibilities

• Reserches and identifies unapplied payments. Creates debit memos and reapplies invoices. Sends out refunds when approved. Communicates with credit and collections, branches and managers to resolve issues. Often will need to email or contat customers directly to identify overpayments or unidentified payments. Works closely with collections on researching internal application issues on why certain items were posted or applied a certain way. Will also be called upon to work with customers by email or phone to help understand payment discrepancies 
• Reconciles the COD statement and unapplied CODs. Contacts GL accountants, managers, and branches for information regarding CODs and unapplied payents. Contacts customers directly and collectors regarding COD unapplied payments. Creates debit memos or applies CODR invoices once created. 
• Assists with training co-workers or new team members for the Cash Deaprtment. Helps to answer questions for the department and responds to all cash questions that are sent to cash@graebel.com. Processes the applications being requested through emails. Serces as a resource to all departments for resolving issues and how they will fall out on the companies books where payments &/or adjustments are concerned. 
• Processes all local and foreign wire deposits. Enters the checks into cash receipts. Performs research on international items. 
• Posts daily receipts to custoemr accounts in order to substantiate businesss transactions. Identifies customer accounts and invoices to be credited and posts payments made. Investigates resasons for discrepancies and resolves if able. 
• Performs all other related essential duties as assigned or requested. 

• Requires technical knowledge, training and understanding of Cash Accounting principals and processes. 
• Three (3) to five (5) years of relevant work experience.
• Computer experience in data entry, Microsoft Word and Excel
• Ability to read, analyze and interpret general business periodicals, technical procedures and numerical data.  
• Ability to write simple reports and general business correspondence. 
• Ability to effectively present information and respond to questions from management, customers and employees.
• Ability to calculate figures and amounts such as discounts interest, commissions, proportions, percentages, area, circumference and volume.  

• High school or equivalent required. May include specialized classes beyond high school.
  Vocation/Technical/Business School preferred.  May include Associate's Degree in Business or Accounting.  
• Three (3) to five (5) years of work experience in an Accounting function or in a Cash Transactions role is acceptable in lieu of formal education.