Immediate opportunity available for a Support Specialist. American Income Life Insurance has a great opportunity where you can learn, grow and excel. Our fast paced, growing office in Waco, TX is looking to fill a Support Specialist position in their Executive Reporting department .  If you are seeking to work in a family – oriented environment and a great culture that offer career ladder opportunities,  this is the perfect position for you.

Come join our team!

** Qualified applicants must be authorized to work in the United States, and immigration and work visa sponsorship will not be provided to any applicant.

SUMMARY OF JOB DUTIES:

Creating and maintaining databases, dashboards, and/or spreadsheets containing a large volume of data.  This data is utilized in the analysis and reporting of key indicators that provide support to the executives and the field. 

DESCRIPTION OF DUTIES:

• Perform various analytical and data evaluation with a high degree of accuracy. 
• Ability to exercise some judgmental decisions in an independent manner. 
• Ability to effectively communicate verbally and in writing. 
• Must exercise discretion in execution of all duties. 
• Contact is by telephone, e-mail, written correspondence. 
• Ability to meet department deadlines and efficiently handle distribution to appropriate parties. 
• Other duties as required by the department.

Knowledge, Skills, & Abilities:

• Minimum typing requirement of 30 wpm. 
• Proficient in Microsoft Excel and Microsoft Access.
• MySQL and Tableau highly preferred.
• Ability to operate standard office equipment as well as various software packages required by the department. 
• Ability to understand and apply a variety of oral and written instructions, demonstrates initiative. 
• Proficient communication skills including proper grammar, word usage, and punctuation in writing and verbally. 
• Must maintain a professional and courteous demeanor at all times.

Applicable to all employees of Globe Life & Accident and its subsidiaries:

• Reliable and predictable attendance of your assigned shift
• Ability to work full time and/or part time based on the position specifications.

Education Required

Must possess a High School diploma or equivalent thereof.