This position will primarily be responsible for completing various tasks for American Income Reinstatement initiatives. The Reinstatement Clerk will also assist with other clerical tasks for the Customer Retention department. This position will collaborate with the Back Office Clerks, Analysts, as well as department management. This is an entry level position with promotion opportunity to other positions within the Customer Retention Department.

The general responsibilities and duties of this position include, but are not limited to:

• Use of multiple systems to determine eligibility of reinstatement, process transactions, and Agent Bonuses
• Complete and track processes completed
• Follow-up to ensure transactions completed processed successfully
• Communicate task progress and concerns
• Adhere to the policies and procedures set within the department

Other duties as assigned by management

• High school diploma or equivalent. Some college preferred.
• Some insurance and/or sales experience preferred
• Prior life insurance experience preferred