At American Income Life, we are committed to empowering our employees with the support and opportunities they need to succeed at every stage of their career. We take pride in fostering a caring and innovative culture that enables us to collectively grow and overcome challenges in a connected, collaborative, and mutually respectful environment that calls us to Make Tomorrow Better.

Role Overview:

Could you be our next Data Entry/Mail Claims Representative? American Income Life is looking for a Data Entry/Mail Claims Representative to join the team!

In this role, your responsibilities include data entry, claims sorting/indexing, mail responsibilities, and clerical duties required by the department to maintain workflow.

This is a hybrid position located in Waco, TX (WFH Monday & Friday, In Office Tuesday-Thursday).

What You Will Do:

• Perform various duties with a high degree of accuracy. 
• Responsible for diverse assignments varying in work required at workstations in any area of the department and based on department need. 
• Data entry work and indexing using a computer and appropriate software; entering, updating, researching, verifying and/or retrieving data into/from various systems, i.e., Mainframe, Virtual Printer, On Demand, etc. 
• Sorting of claims documents ensuring the accuracy and confidentiality of information recorded. 
• Enter data via PC into on-line claims system for processing of payment or generate appropriate correspondence, as well as input date for medical records to be requested. 
• Operate postage machines and apply proper postage. 
• Pick up and drop off mail daily from Post Office and AIMS. 
• Deliver bank deposits as needed.  Other duties as required by the department.

What You Can Bring:

• Minimum typing requirement of 50 wpm. 
• Must possess a High School diploma or equivalent thereof. 
• Must possess a valid driver’s license. 
• Must possess excellent alpha and numerical recognition skills. 
• Ability to operate standard office equipment as well as various software packages required by the department.  Knowledge of postage metering machine. 
• Ability to lift heavy cartons (up to 50 lbs.). 
• Ability to understand and apply a variety of oral and written instructions, demonstrates initiative. 
• Proficient communication skills including proper grammar, word usage, and punctuation in writing and verbally. 

How American Income Life Will Support You:

 Looking to continue your career in an environment that values your contribution and invests in your growth? We've curated a benefits package that helps to ensure that you don’t just work, but thrive at American Income Life:

• Competitive compensation designed to reflect your expertise and contribution.
• Comprehensive health, dental, and vision insurance plans because your well-being is fundamental to your performance.
• Robust life insurance benefits and retirement plans, including a pension plan.
• Paid holidays and time off to support a healthy work-life balance.
• Parental leave to help our employees welcome their new additions.
• Subsidized all-in-one subscriptions to support your fitness, mindfulness, nutrition, and sleep goals.
• Company-paid counseling for assistance with mental health, stress management, and work-life balance.
• Continued education reimbursement eligibility and company-paid FLMI and ICA courses to grow your career.
• Discounted Texas Rangers tickets for a proud visit to Globe Life Field.

Opportunity awaits! Invest in your professional legacy, realize your path, and see the direct impact you can make in a workplace that celebrates and harnesses your unique talents and perspectives to their fullest potential. At American Income Life, your voice matters.