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Family Partner (Bilingual) - $500 Stay-On Incentive Eligible!

Children's Behavioral Health

Holyoke, MA
ID: 253-379

Family Partner

$500 Stay-On Incentive Eligible! *

Are you the parent or caregiver of a child with mental health needs? If so, you understand the value of having a network of support to help you navigate through the mental health system on behalf of your child. Join our team as a Family Partner and become specially trained to assist, empower and coach parents to support the goals identified in their child's care plan!

The Family Partner provides direct support/advocacy to parents as well as collaborate with the Care Coordinators and other team members to achieve program objectives. Services are designed to improve the parent/caregiver’s capacity to manage or resolve the youth’s emotional or behavioral needs and strengthen their capacity to parent.

  • Provide strength-based, one-to-one, culturally/linguistically competent support to parents/caregivers of youth with emotional and behavioral health needs.
  • Services may include education, support, coaching and training, assistance in navigating the child service systems (DCF, education, mental health, juvenile justice etc.); fostering empowerment including linkage to peer/parent support and self-help group and assistance in identifying formal and community resources(e.g., after-school programs, housing, food assistance, summer camps etc.)
  • Family Partners follow treatment plan goal(s) established in an already existing behavioral health treatment plan/care in any setting where the youth resides, such as home, foster home, and other community settings.
  • Family Partners are responsible for documenting their interventions and work with families, completion of the Strength, Needs, Cultural Discovery tool and collaboration with other service providers.

Required Skills

Job Requirements

  • Bachelor’s Degree or Associate's Degree in a human services field and one year of experience working with the target population OR high school diploma/GED and a minimum of two (2) years’ experience working with children/adolescents/transitioning youth.
  • Experience as a caregiver of youth with special needs, and preferably a youth with mental health needs;
  • Experience with children and youth, strength-based, family centered and child focused services;
  • Experience in navigating any of the child and family-serving systems and teaching family members who are involved with the child and family serving systems;
  • Ability to work effectively with other community agencies;
  • Understanding/willingness to be part of a program that supports youth and families 24 hours per day, 365 days per year.


  • Retirement Plan 403(b)
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Life Insurance
  • Paid vacations
  • Paid holidays & 8 discretionary days a year.

The Gandara Mental Health Center provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Gándara Center provides residential, mental health, substance abuse, and preventive services for children, adults, and families across the Pioneer Valley and eastern parts of Massachusetts. Founded in the Hispanic community, we value cultural diversity and strive to provide culturally competent, innovative services to a diverse community.

*Note: Stay-on Bonus is awarded at 3rd and 6th months of employment if the employee is in good performance standing. Hiring and Stay-on Incentives are subject to review/change at the agency's discretion. This program runs from June 10 - Aug 31, 2021.

This position is located in Holyoke, MA. View the Google Map in full screen.

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