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Fortera Credit Union

Careers

Business Intelligence Analyst



Digital Strategy

Clarksville, TN
 • 
ID: 574-064
 • 
Full-Time/Regular

POSITION PURPOSE

The Business Intelligence Analyst will be responsible for all aspects of data analysis, from meeting with stakeholders to define and gather requirements through the delivery of insightful and actionable analytics. The analyst is tasked with building/reporting of KPIs, dashboards, scorecards, statistical models, and ad hoc analytics to ensure that business processes are conducted in a controlled and efficient manner. Extraction, cleansing, and transformation of data are all necessary functions to aid the analyst in the maintenance of established reporting as well as in the creation of ad hoc analysis and special projects as requested by department managers within the Credit Union.

 

 ESSENTIAL FUNCTIONS AND BASIC DUTIES

 

  • Gathers business intelligence from a variety of sources including company data, industry and field reports, public information, or purchased sources.
  • Assesses market strategies by analyzing related products, markets, or trends.
  • Compiles business intelligence or trends to support actionable recommendations.
  • Participates in special analytical projects and advanced technical reporting initiatives.
  • Produces reports based on quantitative and qualitative information. Builds dashboards and conveys patterns, problems, and areas of improvement. Streamlines reporting processes.
  • Maintains current knowledge of industry and business trends through communication with professional organizations, suppliers, customers, competitors, and other informed individuals.
  • Adheres to and complies with applicable, federal, and state laws, regulations, and guidance, within the scope of the position to include those related to anti-money laundering compliance (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
  • Attends and participates in all meetings, trainings and committees as required.
  • Participates in community and civic events to promote awareness of the Credit Union in the community.
  • Satisfactorily demonstrated Fortera’s core values.
  • Ensures work area and assigned equipment is clean, secure, and well-maintained.
  • Performs other related duties as assigned by management.
  • Data Analysis – Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies. Effectively communicates analysis output.
  • Produces dashboards, KPIs, scorecards, executive decks, and exception tracking reports on a routine basis. Must be quick at understanding various critical business processes and must be able to interpret data related to these processes to make decisions and root out data integrity issues.
  • Develops streamlined and automated approaches for gathering and delivering data, thereby reducing manual business processes where possible.
  • Collaborates with other analysts and engineers to optimize dashboards and develop self-service capabilities
  • Acts as BI SME for Spotfire users across the company.
  • Distributes detailed reports to a variety of stakeholders with the ability to provide summary analysis clearly and concisely.
  • Designs and implements BI metadata and data dictionary design and standards.
  • Designs and develops enterprise-wide data analysis and reporting solutions
  • Designs and develops enterprise-wide data analysis and reporting solutions
  • Maintains current knowledge of industry and business trends through communication with professional organizations, suppliers, customers, competitors, and other informed individuals.
  • Adheres to and complies with applicable, federal, and state laws, regulations, and guidance, within the scope of the position to include those related to anti-money laundering compliance (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
  • Attends and participates in all meetings, trainings and committees as required.
  • Participates in community and civic events to promote awareness of the Credit Union in the community.
  • Satisfactorily demonstrated Fortera’s core values.
  • Ensures work area and assigned equipment is clean, secure, and well-maintained.
  • Performs other related duties as assigned by management.

 

Special Note: Fortera Federal Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, sex, race, color, national origin, disability, pregnancy genetic information, religious preference, protected veteran status, sexual orientation, gender identity or any other trait protected by state or federal law.

Please be advised, visa sponsorship is not available for this position.


Required Skills

Skills/Abilities:                                 

  • Ability to accurately assess cultural environment, exhibiting emotional intelligence and appropriate sensitivity while maintaining individuality.
  • Excellent verbal and written communication skills.
  • Ability to work in cooperative manner with others.
  • Strong analytical and critical thinking skills. Ability to analyze raw data, draw conclusions, identify trends and issues, and diagnose root causes of issues.
  • Detail-oriented, well-organized
  • Ability to work independently, as a team, and handle multiple tasks in a fast-paced environment.
  • Ability to explain complex reporting to members of the organization at every level.
  • Ability to write reports and documentation and speak effectively before groups of business and Technology personnel. Strong presentations skills.
  • Professional dress, appearance, and attitude.
  • Ability to work well under pressure while promoting a professional image of the Credit Union.
  • Able to meet deadlines and maintain and effective and efficient workflow.
  • Regular and predictable attendance

 

PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

 

Talking:                                            

  • Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly.

 

FINGER DEXTERITY:                        

  • Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.

 

Repetitive motion:                      

  • Movements frequently and regularly required using the wrists, hands, and/or fingers.

 

Average Hearing:                       

  • Able to hear average or normal conversations and receive ordinary information.

 

Average Visual Abilities:       

  • Average, ordinary visual acuity necessary to prepare or inspect documents or products or operate machinery.

 

Physical Strength:                   

  • Sedentary work; sitting most of the time.  Exerts up to 10 lbs. of force occasionally.  (Almost all office jobs.)

 

 

WORKING CONDITIONS

 

None:                                                  

  • No hazardous or significantly unpleasant conditions (such as in a typical office).

 

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

 

Reasoning Ability:                      

  • Able to apply logical or scientific thinking to define problems, collect data, establish facts, and draw conclusions.
  • Able to interpret a variety of technical instructions and can deal with multiple variables.

 

Mathematics Ability:                 

  • Ability to perform basic math skills and to use decimals to compute ratios and percentages, and to draw and interpret graphs.

 

Language Ability:                       

  • Ability to read scientific and technical journals, abstracts, financial reports, and legal documents.
  • Ability to prepare articles, abstracts, editorials, journals, manuals, and critiques.
  • Ability to prepare and make comprehensive presentations, participate in formal debate, communicate extemporaneously, and professionally communicate before an audience.

 


Required Experience

Education/Certification:     

  • Bachelor’s degree in Business, Management, Economics, Accounting, Finance, Math, or Computer and Information Science required. Master’s degree preferred.

                                               

Required Knowledge:              

  • Knowledge of financial services industry preferred.

 

Experience Required:          

  • Minimum 2 years working in business intelligence, insights, analytics, extract, data load, and transformation.
  • Experience with visual dashboarding tools; Spotfire is preferred but Qlik, Tableau, Microstrategy, ThoughtSpot, PowerBI, or similar tool will be considered.
  • Intermediate level of experience in MS Excel.
  • Experience with SQL
  • Jira or confluence experience a plus.
  • Project Management experience highly preferred.

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